Junior Technical Support Engineer – Electronics

Zoom Recruitment Services Ltd; Dartford; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

24 days of holiday plus bank holidays

Opportunities for progression

Supportive internal structure

Job summary

A recruitment agency in Dartford seeks a Junior/Trainee Technical Support Engineer. Your role involves providing technical support to customers and internal teams, diagnosing issues, and assisting with product documentation. Strong communication skills and an interest in electronics are key. This position offers a supportive environment, with opportunities for growth and professional development. Working hours are Monday to Friday with generous holiday offerings.

Qualifications

• Strong communication and interpersonal skills.
• Basic understanding of the client’s product portfolio is advantageous.
• Proficiency in MS Office (Outlook, Word, Excel).
• Interest in and knowledge of basic electronics.
• Experience in the electronic engineering sector.

Responsibilities

• Provide technical support via telephone, email, and other communication channels.
• Diagnose and resolve technical issues.
• Contribute to the creation and maintenance of technical documentation.
• Log support calls in the CRM system.
• Assist in the validation of new client products.

Skills

Communication skills

Proficiency in MS Office

Basic electronics knowledge

Familiarity with software configuration tools

Experience in electronic engineering

Education

Relevant engineering qualifications (HNC/HND or equivalent)

Job description

A recruitment agency in Dartford seeks a Junior/Trainee Technical Support Engineer. Your role involves providing technical support to customers and internal teams, diagnosing issues, and assisting with product documentation. Strong communication skills and an interest in electronics are key. This position offers a supportive environment, with opportunities for growth and professional development. Working hours are Monday to Friday with generous holiday offerings.