Junior Systems Administrator

Becrypt Ltd; Greater London; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Private medical insurance

Health cashback plan

Season ticket loan

Gym membership

Salary sacrifice pension

Annual leave

Job summary

Becrypt Ltd is seeking a capable System Administrator to provide day-to-day BAU support for the technology stack, maintaining systems end to end as part of a small two-person team.

You will handle onsite user support, incident and change management, backups, security updates, and documentation, working closely with IT management to keep Becrypt's infrastructure reliable and secure.

Qualifications

• Understanding of basic networking concepts.
• Familiar with IT ticketing systems and incident handling.
• Experience with standard software deployment and OS updates.
• Interest in cybersecurity and IT security best practices.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide day-to-day IT support for Becrypt’s tech stack.
• Onsite support on allocated days.
• Manage incidents, changes and service requests.
• Assist with onboarding and offboarding of users and devices.
• Build, configure and deploy laptops and mobile devices.
• Apply OS updates and security patches.
• Monitor backups and system health.
• Document maintenance schedules and processes.

Skills

Basic networking

Team player

Attention to detail

Security awareness

Problem solving

SLA adherence

Tools

IT ticketing system

VPN

Job description

This role is primarily responsible for providing day-to-day business-as-usual support for Becrypt, managing and supporting the technology stack end to end. Working as part of a two-person System Administration team, the role involves administering, maintaining and supporting a wide range of technologies.

General

• Internal technical support for Becrypt
  • Including Onsite support on allocated day(s)
• IT Service Management Tool ticket management
  • Incident Management, Change Management & Request Fulfilment
  • Workload management
• Support of new technology projects
• Any other reasonable duties as required by the business.

User Support and Account Management

• Create, modify, and deactivate user accounts.
• Assist with password resets, permission changes, and group memberships.
• Provide first- and second-line support for hardware, software, and access issues.
• Maintain accurate records in IT ticketing systems.
• Build, configure, and deploy laptops and mobile devices according to company standards.
• Apply OS updates, security patches, and standard software packages.
• Monitor endpoint security (e.g., antivirus, disk encryption, device compliance).

Systems Monitoring and Maintenance

• Monitor system health, backups, and network performance.
• Assist in identifying and escalating system alerts or potential issues.
• Run routine maintenance tasks (e.g., patching servers, checking logs, freeing storage).
• Document and follow maintenance schedules under senior administrator guidance.

Network and Infrastructure Support

• Support configuration and troubleshooting of VPN and remote access.
• Help maintain networked printers, switches, and other office infrastructure.
• Assist with onboarding new office equipment or connectivity setups.

Security and Compliance

• Enforce internal IT security policies.
• Assist with audit and compliance checks (e.g., asset tracking, access reviews).
• Participate in incident response or vulnerability remediation activities as directed.

Documentation and Process Improvement

• Maintain up-to-date system documentation, asset inventories, and knowledge base articles.
• Contribute to IT procedures, onboarding guides, and internal wikis.
• Suggest improvements to streamline support and maintenance processes.

Collaboration and Learning

• Work closely with senior administrators and IT management to support infrastructure projects.
• Participate in training to develop skills in systems administration, networking, and security.
• Stay current with internal IT standards, policies, and emerging technologies
• Previous technical support experience advantageous
• Personal Interest in Technology & Cyber Security
• Understanding of basic networking
• Understanding of threats and vulnerabilities to end user devices & servers
• Understanding of backup solutions
• Experience of Major Incidents
• Team player
• Attention to detail and thorough
• Derives satisfaction from delivering high quality service
• Experience working in a fast-paced environment
• 25 days annual leave plus an additional 2 days after 2 years’ service
• 5 days additional holiday purchase available
• Private medical insurance
• Heath cashback plan with Healthshield
• Season ticket loan
• Salary exchange benefits (ride2work, pension)
• Subsidised gym membership

Role will be subject to an employment screening process and will require security clearance.