Junior Software Engineer: Start Your Public Tech Career

Hillingdon Council; City Of London; In loco; GBP 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible Working Hours

36 Hour Week

Generous Holiday Entitlement

Local Government Pension Scheme

Perkbox Benefits

Mental Health Support and Counselling

Descrizione del lavoro

Hillingdon Council is seeking a Junior Software Engineer to join the Application Development & Support Team in London. The role offers hands-on experience across software development, application support, testing, data quality and system improvement while working with experienced professionals.

You will triage support tickets, provide first/second-line support, and participate in UAT, upgrades and project delivery as part of a team delivering essential public services.

Competenze

• A Levels (including Computer Science) or equivalent experience.
• Knowledge or experience of software development, application support or system testing.
• Exposure to technologies such as SQL, JavaScript, Python, Power Platform or web development technologies.
• Good problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Strong attention to detail and a commitment to delivering high-quality work.

Mansioni

• Act as the first point of contact in the team for support tickets, triaging requests and ensuring incidents contain sufficient information for timely resolution.
• Provide first and second‑line application support, troubleshooting and resolving software and system issues.
• Escalate issues to internal teams, suppliers or third parties as required, maintaining issue logs and keeping stakeholders informed of progress.
• Monitor application performance and undertake routine system checks.
• Take ownership of user issues, providing advice, guidance and training where appropriate.
• Support and maintain business‑critical applications used across Council services.
• Assist with software development, system configuration, testing and implementation activities.
• Support user acceptance testing (UAT) and work with business users to ensure solutions meet operational requirements.
• Collaborate with colleagues, suppliers and business stakeholders to review system performance, specifications and improvement opportunities.
• Assist with application upgrades, enhancements and project delivery activities from requirements through to implementation.
• Support data quality initiatives, including data validation, matching, cleansing and system improvement activities.
• Produce and maintain technical and user documentation.
• Contribute to process improvements and the continuous development of software applications and services.
• Work collaboratively across teams to support the successful delivery of technology projects and digital transformation initiatives.

Conoscenze

Problem-solving

Communication

Attention to detail

Team collaboration

Willingness to learn

Formazione

A Levels (including Computer Science)

BTEC in ICT

Software Development Apprenticeship

Strumenti

SQL

JavaScript

Python

Power Platform

Web development technologies

Descrizione del lavoro

Hillingdon Council is seeking a Junior Software Engineer to join the Application Development & Support Team in London. The role offers hands-on experience across software development, application support, testing, data quality and system improvement while working with experienced professionals.

You will triage support tickets, provide first/second-line support, and participate in UAT, upgrades and project delivery as part of a team delivering essential public services.