Junior Service Manager: Newcastle Tech Ops

_nology; Newcastle upon Tyne; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Relocation budget provided

Mentoring and development

Job summary

_nology is seeking a Junior Service Manager in Newcastle with a strong interest in technology and business operations. The role focuses on supporting service delivery, coordinating with technical teams and stakeholders, and helping drive continuous improvement.

No prior Service Management experience is required as training and support are provided to develop the necessary skills. The position emphasizes developing a long-term career in technology or operations, with on-site work in Newcastle and

Qualifications

• Clear communication and interpersonal skills.
• Proactive, organised and able to work with stakeholders.
• Interest in technology, business operations or digital services.

Responsibilities

• Support service delivery activities.
• Work with technical teams and stakeholders.
• Track service performance and reporting.
• Support operational meetings and reviews.
• Help coordinate incidents and service issues.
• Identify opportunities to improve services.
• Develop expertise in Service Management and Service Delivery.

Skills

Strong communication

Proactive mindset

People-focused

Organised

Ability to work with stakeholders

Willingness to relocate

Education

Business graduates

Job description

_nology is seeking a Junior Service Manager in Newcastle with a strong interest in technology and business operations. The role focuses on supporting service delivery, coordinating with technical teams and stakeholders, and helping drive continuous improvement.

No prior Service Management experience is required as training and support are provided to develop the necessary skills. The position emphasizes developing a long-term career in technology or operations, with on-site work in Newcastle and