Junior Service Manager - Imaging

Chelsea and Westminster Hospital NHS Foundation Trust; Isleworth; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Junior Service Manager will join the Imaging team at West Middlesex University Hospital, supporting the Deputy General Manager and General Manager to deliver Directorate objectives and lead selected projects and service improvements.

You will oversee staff development, coordinate diagnostics performance (DM01) and work with clinicians and administrator teams to maintain quality, safety and patient experience within WMUH and in collaboration with Chelsea and Westminster Hospital NHS

Qualifications

• Assist the Deputy General Manager and General Manager in delivering objectives.
• Coordinate and manage multiple innovation projects and service improvements.
• Ensure staff appraisals and development plans are in place.

Responsibilities

• Accountable for the Imaging service delivery at WMUH including the DTEC project.
• Oversee diagnostics performance management (DM01) at WMUH and support Chelsea and Westminster site.
• Collaborate with admin teams, medics, nurses and other departments to meet targets.
• Support management in achieving performance, financial productivity and clinical quality indicators.

Skills

Staff management

Project management

Service improvement

Healthcare administration

Job description

We are looking for a proactive and motivated individual to join our Imaging team at West Middlesex University Hospital as a Junior Service Manager. This is an exciting opportunity to join the Trust, with the opportunity to gain experience in a dynamic team. The trust is focused on delivering best patient experience and high quality and efficient patient services in the imaging department

The Junior Service Manager will assist the Deputy General Manager and General Manager in the delivery of objectives across the Directorate as well as directly managing mutually agreed projects and service improvement initiatives.

The Junior Service Manager will be responsible for staff management, project managing/coordinating a number of identified innovation projects and service improvement initiatives within Imaging.

The Junior Service Manager will ensure that line management of his or her staff is undertaken professionally and that each member of staff has an appraisal and development and training plan consistent with Directorate, Division and Trust objectives.

Main duties of the job

This position will be accountable for the Imaging service at West Middlesex University Hospital (WMUH), including operational support on the delivery of the new diagnostic centre (DTEC) project.

The Junior Service Manager will have overall responsibility for diagnostics performance management (DM01, cancer -2WW) at WMUH site, providing support when required to Chelsea and Westminster Hospital site.

The role will require effective collaboration with corporate admin teams, medics, nurses and other interdependent departments. The Service Manager will work closely and in partnership with other members of the Directorate's management team, in particular, Service Directors, Deputy General Manager, General Manager, Super Intendents and Charge Nurses to achieve agreed performance, financial productivity targets and clinical quality indicators.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.