Operational Services Manager

University Hospitals of North Midlands NHS Trust; Stoke-on-Trent; On-site; GBP 25,000 - 32,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust is seeking a Junior Operational Services Manager for the Imaging Directorate. You will help ensure delivery of national targets and maintain data validation while supporting staff management.

The role requires the ability to prioritise a busy workload in a high-pressure setting and to work flexibly within the Imaging Directorate to improve service delivery.

Qualifications

• Essential: Intermediate level qualification or equivalent (e.g. HNC, Diploma).
• Essential: GCSE A-C (4-9) or equivalent.

Responsibilities

• Ensure efficient operational management and delivery of performance targets within Imaging.
• Manage and prioritise a busy workload in a fast-paced, demanding environment.
• Collaborate with the Directorate Team to improve operational efficiency and data validation.

Skills

NHS targets awareness

Diplomacy

Leadership

Working under pressure

Multi-disciplinary relationships

Communication skills

Influencing

Trust policies & procedures

Computer literacy

Education

Intermediate level qualification or equivalent (HNC/Diploma)

GCSE A-C (4-9) or equivalent

Tools

Excel

Job description

An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as a Junior Operational Service Manager within Imaging. This post offers an excellent opportunity for an individual wishing to gain exposure to a wide range of operational issues as well as staff management. You will be responsible for ensuring that national targets are delivered and clear validation of all data is maintained., Please see attached Job Description and Personal Specification for the Junior Operational Services Manager post. Job description, Please see attached Job Description and Personal Specification for the Junior Operational Services Manager post. At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations., The ability to manage and prioritise a busy workload in a fast paced and demanding working environment is essential. As a Junior Operational Services Manager, you will play a crucial role within the Directorate Team, to ensure the efficient operational management and delivery of performance targets. A flexible approach is essential, as is the need to be self-motivated with the ability to work under pressure and prioritise set tasks and objectives. Essential

Qualifications

• Intermediate level qualification or equivalent experience e.g. HNC, Diploma
• Reasonable standard of GSCE A-C (4-9) or equivalent

Desirable

• Diploma/Degree in Management or health related subject

Skills

• Awareness of NHS plan access Targets
• Diplomacy and ability to deal with difficult situations
• Leadership and team building skills
• Ability to work in a high pressured environment & work to deadlines
• Able to develop strong multi-disciplinary relationships
• Excellent communication skills, oral & written
• Able to positively influence to ensure effective and efficient delivery of service
• Awareness of Trust policies & procedures
• Computer literacy

Desirable

• Ability to develop and deliver action plans in relation to the NHS Agenda

Experience

• Experience of working in an acute Trust
• Experience of waiting list management
• Experience of management of National Targets
• An understanding of operational management roles
• Experience of Excel, both in data management and data creation

Desirable

• Experience in introducing innovative practice
• Experience of management of change issues

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.