Junior Sales Administrator

QUINTESSENTIAL BRANDS UK GROUP LTD; Leeds; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

Career progression

Team environment

Job summary

Tricel UK Group in Leeds is seeking a Junior Sales Administrator to join our team. You will support the Sales team with customer enquiries, order processing, quotations and general administration, while developing commercial and administrative skills.

This role offers hands-on training, a welcoming team, and opportunities for development within the business as it grows internationally.

Qualifications

• Good IT skills including Microsoft Office applications.
• Previous administrative/customer service experience is advantageous but not essential.
• Strong organisational skills and attention to detail.
• Experience using CRM systems or business software would be beneficial but not essential.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Proactive approach to problem-solving and process improvement.

Responsibilities

• Assist with processing customer orders in a timely fashion, in line with Company procedures.
• Produce courier labels for sales orders to be dispatched.
• Administering Purchase Orders through Sage.
• Deal with customer enquiries via phone and in person.
• Monitor the office email and respond to customers promptly.
• Produce quotations as requested by customers or Sales team.
• Liaise with customers regularly to book deliveries.
• Ensure paperwork is filed correctly and in a timely manner.
• Process internet and eBay orders and mark as dispatched.
• Process decant forms on to the system as they arise.
• Scan and PDF all orders/manifests as instructed by Manager.
• Follow Company policies at all times and suggest improvements.

Skills

Microsoft Office

Organisational skills

Attention to detail

Communication skills

Independence

Problem solving

Tools

Sage

CRM systems

Job description

• Job Category Sales, Administration
• Industry Manufacturing
• Employee Type Permanent Full-Time

Contact information

Description

***FANTASTIC OPPORTUNITY IN A GROWING BUSINESS***

Are you looking to take the next exciting step in your career?

We are seeking a Junior Sales Administrator to join our team in Leeds. This is a fantastic opportunity for an enthusiastic and motivated individual to join a growing international business, where you will receive hands-on training and support while developing valuable commercial and administrative skills.Working closely with the Sales team, you will assist with customer enquiries, order processing, quotations, and general administration, helping to ensure a high level of service is delivered to our customers. This role is ideal for someone who is organised , detail-oriented, and eager to learn, with genuine opportunities for development and progression within the business.

Responsibilities:

• Assist with processing customer orders in a timely fashion, in line with Company procedures;
• To produce courier labels for sales orders to be dispatched;
• Administering Purchase Orders through Sage;
• Responsible for dealing with customer enquiries both on the phone & in person;
• Responsible for monitoring the office email & responding to customers in a timely manner;
• Produce quotations as requested by customers directly or the Sales team;
• Liaison with customers on a regular basis to ensure deliveries is booked in;
• Ensure all courier queries are dealt with in order to meet customer expectations;
• Ensure all paperwork is filed correctly and in a timely manner;
• Ensure all internet and eBay orders are printed and processed and then marking these as dispatched;
• Process the decant forms on to the system as and when they arise;
• Scan & PDF all orders/manifests as instructed by your Manager;
• Responsible for following Company policies & procedures at all times & make recommendations for improvements;
• Any other duties as assigned by your line manager to meet the needs of the business.

Key Skills & Experience:

• Good IT skills, including Microsoft Office applications;
• Previous experience in an administrative role, customer service, retail, office support or similar role would be advantageous but is not essential;
• Strong organisational skills and attention to detail;
• Experience using CRM systems or business software would be beneficial but not essential;
• Excellent communication skills, both written and verbal;
• Ability to work independently and as part of a team;
• A proactive approach to problem-solving and process improvement.

What do we offer?

At Tricel, we care about you and your progression. As well as a competitive salary and benefits package, we offer:

• Excellent development and growth opportunities
• Hours 08:00-16:30 Monday to Thursday and 08:00-15:30 on Friday
• Holidays 22 days plus bank holidays
• A supportive and collaborative culture
• A fun and dynamic work environment
• Team oriented atmosphere
• Good work life balance
• Opportunity to work across countries and cultures
• Employee Assistance Programme
• Health and Wellbeing initiatives

Tricel is a global provider of high-performance composite solutions for the Water Storage, Environmental, Construction and Materials industries. The business has structured a unique set of distinctive capabilities, spanning from concept design to sophisticated manufacturing processes. Its proven ability to absorb, improve and generate new technologies, material and processes has long fuelled its competitiveness and growth.

Headquartered in Killarney, Tricel operates from Ireland, UK, France and Denmark ensuring it is positioned to service a wide customer base, in over 50 countries worldwide. Details of group activities can be viewed at: www.tricel.eu.

Tricel is an equal opportunities employer.