Junior Retail Design & Visual Merchandising Manager

Maison Francis Kurkdjian; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Maison Francis Kurkdjian in London is seeking a seasoned Store Design & Visual Merchandising professional to implement the brand’s Store Design & VM strategy across the UK & EIRE. You will partner with the Head of Marketing and HQ to deliver a premium retail experience, safeguarding the brand image through innovative design and cross-functional collaboration.

You will lead counter projects, manage budgets, and coordinate with regional teams and external agencies to ensure timely, high-quality

Qualifications

• Strong ability to build and maintain internal and external relationships.
• Excellent communication skills, both written and spoken.
• Proven organisation and time management in fast-paced environments.
• Ability to collaborate across multiple departments and teams.
• Understanding of customer experience requirements in department store environments.

Responsibilities

• Store Design: guardian of the Maison and ensure flawless execution for each project.
• Implement Store Design strategy with leadership teams to deliver brand-aligned retail experiences.
• Lead implementation of new/refurb counter projects within budget, timeline and quality targets.
• Direct line of communication to General Manager for project approvals.
• Forecast budgets for upcoming counter/Capex projects using historical data.
• Collaborate with external VM partners and agencies for high-level executions.
• Update planograms for campaigns to ensure full product display and compliance.
• Oversee and support design elements, materials, lead-times, and costs with local teams.

Skills

Relationship building

Communication

Time management

Cross-functional collaboration

Customer experience

Tools

MS Office

Adobe Acrobat

PowerPoint

InDesign

Excel

SketchUp

AutoCAD

Revit

Job description

PURPOSE OF THE ROLE

Work alongside the Head of Marketing and HQ team to implement Store Design & Visual Merchandising strategy across the UK & EIRE market for Maison Francis Kurkdjian. Strive to deliver leading retail experience in-line with the brands global strategy and act as a guardian of the brands image.

DEPARTMENT: MARKETING

LOCATION: LONDON

REPORTS TO: HEAD OF MARKETING

PURPOSE OF THE ROLE

Work alongside the Head of Marketing and HQ team to implement Store Design & Visual Merchandising strategy across the UK & EIRE market for Maison Francis Kurkdjian. Strive to deliver leading retail experience in-line with the brands global strategy and act as a guardian of the brands image.

Job Responsibilities

MAIN RESPONSIBILITIES

Store Design

• Be the guardian of the Maison and ensure perfect execution for each project
• Work alongside the Head of Marketing, Head of Commercial & KAMs to drive and implement the Store Design strategy which delivers a retail experience in-line with the global brand strategy and commercial targets
• Lead implementation of all new and refurb counter projects to agreed budget, timeline and execution level
• Direct line of communication to General Manager for project approvals
• Work with Leadership team to identify potential new doors for store openings, forecasting accurate production and running costs to support with ROI evaluation
• Work closely with Regional Sales Managers and Account Managers to ensure designs and pop-up layouts are fit for retailer, location and customer, considering stock capacities and sales targets
• Lead the evaluation of design elements such as materials, costs, functionality and lead-times with local agencies in line with global guidelines, to deliver launch of new doors
• Review effectiveness of Store Design practices on an on-going basis to ensure innovation, consumer interest and increased store profitability, sharing analysis with key internal stakeholders
• Collaborate seamlessly with external Retail Design & VM partners and agencies to deliver consistent high-level executions
• Manage all counter updates and maintenance topics, ensuring a resolution is put in place quickly and efficiently
• Accurately forecast budgets for upcoming Capex projects using historical data & material matrixes
• Oversee and manage the creation of supporting new counter documents to communicate with retail & HQ teams
• Work with HQ team to create new store designs, ensuring all internal & external stakeholders are considered

Visual Merchandising

• Manage and execute all pop-ups and temporary animations in-line with the global brand strategy, to agreed budget and timeline
• Control relevant budget lines across merchandising and counter maintenance, reporting monthly to Head of Marketing and Senior Finance Controller
• Evaluate design elements such as materials, costs, lead-times and animation proposals with local agencies in line with global guidelines, ensuring CSR is upheld and ROI simulation is delivered
• Collaborate seamlessly with external VM retailer partners and agencies to deliver consistent high-level executions
• Update each door’s planogram for every campaign to ensure commercial compliance and full product display – ensure this is clearly communicated to all retail teams prior to launch
• Lead the execution of all campaign rollouts, including lightbox & video content updates, HQ VM ordering & implementation, bespoke VM production, retailer approval processes, supplier implementation and post-launch snagging
• Work collaboratively with in-store Account managers to ensure planogram execution and NSV materials are as per planogram
• Ensure databases & trackers are kept up to date and shared with the relevant parties to ensure visibility of upcoming projects
• Lead the forecasting of Global VM tools and allocation by door/activity, ensuring quantities are accurate and costs are recorded by door
• Work with purchasing teams to evaluate supplier relationships & accurately tender out projects ahead of internal deadlines to identify cost-saving opportunities
• Record the efficacy of all campaign launches by creating wrap reports, ensuring photos of every door are saved and VM spend per door is recorded
• Lead on VM execution required for training & PR events

Profile

PERSON SPECIFICATION Key Competencies Strong ability to build and maintain relationships internally & externally Ability to work effectively in a fast-paced environment with a sense of urgency Proven organisation skills, time management skills, high level of detail orientation and ability to implement and execute multiple projects at once Ability to work collaboratively in a cross-functional environment with several different departments & across all levels of the organisation Proactive approach to all tasks and projects and shows initiative to solve problems Outstanding communication skills (oral and written) Strong team player and a can-do attitude Understanding of customer experience requirements in a department store Technical Skills Good working knowledge of MS Office, Adobe Acrobat, Power Point, InDesign & Excel Experience in one of more of the following design software’s Sketch Up / AutoCAD / Revit Strong technical drawing knowledge Good knowledge of electrical and health and safety standards Profile Fluent in English 3-5 years experience in a Visual Merchandising or Store Design role Inherent interest in luxury industry and beauty Desire to build a career within the Retail Design and Visual Merchandising industry Desire to travel across UK & EIRE where needed

Additional Information

All applications must provide a portfolio demonstrating the above skill sets in relation to the role.