Head Of Visual Merchandising- Retail

IB Talent Search; Greater London; On-site; GBP 86,000 - 105,000; Full time

Job summary

IB Talent Search, incorporated, London-based retailer seeks a Head of Visual Merchandising to lead strategy across Europe and drive in-store excellence.

You will manage a small VM team, collaborate with Marketing and Merchandising, and translate brand guidelines into compelling product presentation across stores and pop-ups. The role requires strong leadership and a track record in high-impact visual campaigns.

Qualifications

• Significant visual merchandising experience in multi-site retail (head of VM or senior/ regional VM).
• Proven ability to lead teams and deliver VM strategies across locations or markets.
• Strong understanding of store layouts, customer flow and commercial retail performance.
• Experience managing budgets, projects and cross-functional stakeholder relationships.
• Excellent leadership, communication and organisational skills.
• Creative yet commercially focused mindset translating strategy into in-store execution.

Responsibilities

• Develop and implement seasonal and long-term VM strategies aligned with brand identity and commercial objectives.
• Lead store layouts, product presentation, window displays and promotional installations.
• Oversee VM for new store openings, refurbishments, shop-in-shop concepts and pop-ups.
• Ensure consistent VM standards across European markets, adapting global guidelines to local needs.
• Manage and coach two regional VMers and one VM coordinator.
• Collaborate with Marketing, Merchandising and Retail Operations to support launches and campaigns.
• Monitor KPIs including sales, footfall and conversion to improve layouts and performance.
• Manage VM budgets, fixtures, signage, graphics and project delivery.
• Drive best practice and continuous improvement across the store network.

Skills

Leadership

Team management

Budget management

Store layout optimization

Visual merchandising

Cross-functional collaboration

Job description

Head of Visual Merchandising

Location: London

Salary: Up to £95,000 per annum

The Role

We are seeking a commercially driven and creative Head of Visual Merchandising to lead visual merchandising strategy and execution across a multi-country European retail estate.

This is a senior leadership opportunity to shape the in-store customer experience, strengthen brand consistency and drive commercial performance. You will lead a team of two Regional Visual Merchandisers and one Visual Merchandising Coordinator, working closely with Marketing, Merchandising and Retail Operations to deliver impactful visual concepts across all store formats.

Key Responsibilities

• Develop and implement seasonal and long-term visual merchandising strategies aligned with brand identity and commercial objectives.
• Lead store layouts, product presentation, window displays and promotional installations.
• Oversee visual merchandising for new store openings, refurbishments, shop-in-shop concepts and pop-ups.
• Ensure consistent execution of visual standards across European markets, adapting global guidelines to local requirements.
• Manage, coach and develop two Regional Visual Merchandisers and one Visual Merchandising Coordinator.
• Collaborate with Marketing, Merchandising and Retail Operations to support product launches, campaigns and trading priorities.
• Monitor KPIs, including sales, footfall and conversion, using insights to improve store layouts and visual performance.
• Manage visual merchandising budgets, fixtures, signage, graphics and project delivery.
• Drive best practice, effective communication and continuous improvement across the store network.

About You

• Significant visual merchandising experience within multi-site retail, ideally at Head of VM, Senior VM or Regional VM level.
• Proven experience leading teams and delivering visual merchandising strategies across multiple locations or markets.
• Strong understanding of store layouts, customer flow, product presentation and commercial retail performance.
• Experience managing budgets, projects and cross-functional stakeholder relationships.
• Excellent leadership, communication and organisational skills.
• A creative yet commercially focused mindset, with the ability to translate strategy into effective in-store execution.

The Opportunity

Join a growing international retail business in a senior leadership role where you can shape the customer experience, develop regional talent and drive visual merchandising excellence across Europe.

Salary: Up to £95,000 per annum | Location: London