Junior Operations Supervisor - Nights

TN United Kingdom; London; On-site; GBP 24,000 - 36,000; Full time

Job summary

An established industry player is seeking a Night Senior Operations Associate to join their dynamic Operations team. In this role, you will lead the warehouse team during night shifts, ensuring operational excellence and high standards. You will be responsible for picking and packing orders, managing stock, and supporting delivery partners to provide a seamless experience for customers. This position offers an exciting opportunity to be part of a forward-thinking company that values teamwork and growth. If you're looking for a role where you can make a difference and enjoy the thrill of a fast-paced environment, this is the perfect opportunity for you.

Benefits

Holiday & Sick Pay

Weekly pay cycle

RSU-stock options

Career growth opportunities

Qualifications

• Experience in a restaurant, retail, or warehouse environment is essential.
• General knowledge of web-based software applications is required.

Responsibilities

• Lead the warehouse team during the Night shift by example.
• Manage stock, ensure compliance, and maintain warehouse standards.
• Support delivery partners and resolve customer issues.

Skills

Effective communication skills

Strong work ethic

Organisational skills

Team-oriented attitude

Flexibility for overnight shifts

Education

Experience in restaurant, retail or warehouse environment

Tools

Microsoft Office

Google Workspace

Job description

Junior Operations Supervisor - Nights, London

Client:

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

1f093e45fcd7

Job Views:

6

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Overview: Gopuff is looking for a Night Senior Operations Associate to join the Operations team. Directly reporting to a Site Leader, Senior OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Senior Operations Associate role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers. Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

You will be responsible for leading the team during the Night shift:

1. Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
2. Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
3. Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
4. Issue resolution: Contacting customers for substituted or out-of-stock items
5. Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
6. Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
7. Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards
8. Health and Safety: Supporting Onsite Health & Safety compliance and testing

About You:

1. You have experience working in a restaurant, retail or warehouse environment
2. General working knowledge of basic web-based software applications (Microsoft Office, Google Workspace)
3. Strong work ethic, punctual, responsible and honest
4. Effective communication skills
5. Organised, team-oriented, positive attitude and helpful
6. Flexible and available to cover shifts Overnight (12am - 7am)

Benefits:

1. Holiday & Sick Pay
2. Weekly pay cycle (Get paid weekly!)
3. RSU-stock options
4. Career growth opportunities

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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Created on 02/04/2025 by TN United Kingdom