Junior Operations Supervisor

杯偵晦; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in rapid delivery services is seeking a Junior Operations Supervisor in London. This pivotal role involves managing operations, staff training, and ensuring compliance within the warehouse. Join a dynamic team focused on providing swift and reliable service, with opportunities for career growth.

Benefits

Holiday & Sick Pay

Weekly pay cycle

Career growth opportunities

Qualifications

• Experience in a restaurant, retail, or warehouse environment.
• Basic knowledge of web-based software (Microsoft Office, Google Workspace).
• Effective communication skills.

Responsibilities

• Manage staff during shifts and train new team members.
• Organize inventory and conduct cycle counts.
• Support onsite health and safety compliance.

Skills

Effective communication

Strong work ethic

Organized

Team-oriented

Positive attitude

Tools

Microsoft Office

Google Workspace

Job description

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Overview:

Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Reporting directly to a Site Leader, this role is essential at Gopuff, requiring drive, perseverance, positivity, and enthusiasm. The Junior Operations Supervisor is a key part of the Site leadership team, responsible for maintaining high operational standards at our MFCs to ensure timely and accurate deliveries to customers. Customers rely on Gopuff for their everyday essentials, day and night, rain or shine. We are building a team of thinkers, dreamers, and risk-takers eager to reshape retail faster than ever. And it doesn’t hurt if you like snacks.

Responsibilities:

1. Leading: Demonstrate leadership by managing staff during your shift, training new team members, and being confident in processes and products.
2. Picking and Packing: Accurately pick and pack items per order for dispatch.
3. Delivery Partners: Support managing Delivery Partners to ensure smooth delivery experiences.
4. Issue Resolution: Contact customers regarding substitutions or out-of-stock items.
5. Goods Inbound: Receive products from vendors, verify counts, and resolve discrepancies.
6. Stock Management: Organize inventory, conduct cycle counts, and manage waste and compliance, including partnership with TooGoodToGo.
7. Warehouse Management: Maintain a clean, organized, and compliant warehouse following operating standards.
8. Health and Safety: Support onsite health and safety compliance and testing.

About You:

• Experience in a restaurant, retail, or warehouse environment.
• Basic knowledge of web-based software (Microsoft Office, Google Workspace).
• Strong work ethic, punctuality, responsibility, and honesty.
• Effective communication skills.
• Organized, team-oriented, positive, and helpful attitude.
• Flexible and available to cover shifts during operational hours (7 am - 3 am).

Benefits:

• Holiday & Sick Pay
• Weekly pay cycle
• Career growth opportunities

At Gopuff, we understand that life can be unpredictable. Whether you forget the milk, run out of pet food, or need ice cream at 11 pm, we’re here to deliver your needs in minutes. Join us on Team Blue as we bring a new age of convenience and predictability. Gopuff is an equal employment opportunity employer committed to diversity and inclusion, welcoming qualified individuals regardless of race, sex, gender, or other protected characteristics.