Junior IT Trainer

Tees; Bishop's Stortford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking law firm as a Junior IT Trainer, where you'll empower over 400 IT users with your training expertise. This role offers a unique opportunity to develop and deliver high-quality learning solutions, utilizing your communication skills and positive attitude. You'll engage with bespoke legal packages and the Microsoft platform, ensuring users receive the best support. With a commitment to professional development, health and wellness, and a supportive work environment, this position is ideal for those looking to grow in their career while contributing to a diverse and inclusive culture. Take the next step in your career and make a difference!

Benefits

Permanent health insurance

Wellness programs

Mental health support

Generous annual leave

Birthday off

Access to training programs

Qualifications

• Confident communication skills, both oral and written.
• Ability to multitask and manage various requests efficiently.

Responsibilities

• Assist in developing and delivering learning solutions for IT users.
• Manage user accounts and course content in the LMS.

Skills

Communication Skills

Organizational Skills

Multitasking

Positive Attitude

Tools

Learning Management System (LMS)

Microsoft Office

Job description

Location: Bishop's Stortford, with travel to all Tees offices

The Firm

Tees Law is a Top 200 UK law firm, with over 400 dedicated professionals across our six offices. We offer expert legal services and independent financial advice to a wide range of clients, including individuals, businesses, professional partnerships, charities, schools, multi-academy trusts, and national corporations.

Founded in 1913, Tees has grown from a traditional family firm with strong community roots into a modern, forward-thinking practice. Our vision is simple: to be the firm of choice for exceptional service, quality of life and doing business responsibly.

At Tees, we believe in open, honest, and empathetic communication. No matter how complex the situation, we offer clear, long-term solutions tailored to each client’s needs. Drawing on over a century of experience, we proactively anticipate challenges and share insights to help our clients achieve a better future.

Our mission: helping people to a better future

About the role

We are looking for a motivated Junior IT Trainer to join our dynamic IT team in Bishop's Stortford. This is an exciting opportunity for someone to take the next step in their career, assisting the Training Team with providing full training resources to the firm's 400+ IT users.

What this role would include:

• Assisting the training team in developing and delivering high-quality learning solutions to the firm by means of instructor-led sessions, e-learning, and provisioning guides for end-user support.
• Learning and understanding the bespoke legal packages and the underlying Microsoft platform, to work towards delivering training on those systems.
• Working with the firm's LMS system including managing user accounts, uploading course content, and running reports.

What we are looking for:

• Confident, clear, and articulate communication skills both orally and in writing.
• Positive, friendly with a 'can do' attitude.
• Ability to work in a planned and organised way, but can multitask and manage a variety of requests at one time.

Our commitment to you:

At Tees, we offer a comprehensive benefits package to support your well-being and career growth, including:

Professional Development: Access to training programs and career development resources.

Health and Wellness: Permanent health insurance, wellness programs, and mental health support.

Financial Benefits: Competitive salaries and discretionary payments.

Supportive Work Environment: An inclusive and collaborative culture that values diversity.

Work-Life Balance: Generous annual leave, plus birthday off.

At Tees, diversity and inclusion are the heart of our vision for a better and more equitable future. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, religion, and socioeconomic background. We recognize that by embracing diversity, we can harness the collective power of our employees and create a culture that promotes collaboration, empathy, and understanding.

By prioritizing diversity and inclusion, we believe that we create a more innovative, creative, and compassionate workplace. Our diverse perspectives lead to better problem-solving and enhanced decision-making, enabling us to better serve our customers and make a positive impact.