Junior IT Installations and Support Engineer

System C; Leeds; On-site; GBP 24,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Junior IT Installations and Support Engineer, where you'll embark on a structured two-year training plan. This role offers hands-on experience in deploying and supporting vital software systems for public sector clients. With a focus on technology and customer service, you'll develop skills in Microsoft SQL Server, Java applications, and cloud platforms like Microsoft Azure. Collaborate with a dedicated team to ensure successful deployments and enhance your technical expertise. If you're passionate about technology and eager to make a real impact, this is the perfect opportunity for you.

Qualifications

• Eager to learn and develop technical knowledge in a customer-focused role.
• Experience with cloud technologies and data migration is desirable.

Responsibilities

• Deploy, upgrade, and migrate software systems for public sector clients.
• Follow technical documentation and manage updates to system records.

Skills

Problem Solving

Communication Skills

Attention to Detail

Customer Service

Technical Documentation

Education

Bachelor's Degree in IT or related field

Tools

Microsoft SQL Server

Java-based Applications

Internet Information Services (IIS)

Microsoft Azure

Job description

Junior IT Installations and Support Engineer

Location: Leeds, United Kingdom
Salary: 24000GBP DoE

At System C, we’re on a mission to improve lives by joining up health, social care, and education. We are the UK’s fastest growing supplier of software for local authority social care, finance, commissioning, and education management services.

We’re growing our Deployments Team and are looking for someone curious, driven, and technically minded to join us as a Junior IT Installations and Support Engineer, known internally as Associate Deployments Engineer.

This role is ideal for someone with a genuine passion for technology and a desire to work directly with customers. Whether you’re a recent graduate or have up to a couple of years of experience, we’d love to hear from you. You’ll follow a structured two-year training plan – including tiered salary increases – designed to give you hands-on experience from day one. Under the guidance of Senior Managers and experienced colleagues, you’ll learn how to deploy, upgrade, and migrate software systems vital to our public sector clients. You’ll develop your technical skills across areas such as Microsoft SQL Server, Java-based applications, and Internet Information Services (IIS), with full training provided. You’ll also gain exposure to cloud platforms like Microsoft Azure and work closely with internal teams to support successful deployments.

Attention to detail, proactive problem solving, and strong communication skills are key to your success. You’ll follow technical documentation, manage updates to system records, and ensure each customer has the best possible experience during and after deployment.

We’re looking for someone who:

• Has a keen interest in working with technology in a customer-focused role.
• Is eager to learn and develop technical knowledge.
• Can follow technical documentation confidently.
• Communicates clearly, both in writing and over the phone.
• Enjoys solving problems and working as part of a collaborative team.

Desirable but not essential:

• Experience with cloud technologies, data migration (Microsoft SQL Server, Java-based systems, and Internet Information Services (IIS)).
• Knowledge of local government systems is a plus, but not essential.

Recruitment Process:

• Our recruitment team will review CVs and contact candidates whose profiles most closely match our requirements for a short screening call to understand your experiences and interests.
• If there is a good match, you'll be invited to complete an online assessment, which is multiple choice and takes approximately 25 minutes.
• Suitable candidates will be invited to an in-person assessment day in our Leeds office, where you'll learn more about the role and the team, and we’ll get to know you better.
• Afterward, we will select the most suited candidates to join the team.

The assessment day will take place in our Leeds office.

At System C, we believe in empowering our team to grow and develop. This role offers a unique opportunity to gain foundational experience in software deployment, supported by a team committed to your success.

If you’re ready to build a career that makes a real impact, we’d love to hear from you. Apply today!

We prioritize transparency in our job requirements and selection criteria, basing them solely on the essentials needed for effective job performance. We avoid assumptions that could unfairly bias our perception of a candidate’s suitability for hire.

Our recruitment practices are designed to ensure fairness, avoiding procedures or requirements that disproportionately affect protected groups without being essential for the role. We develop detailed job descriptions and person specifications for every position, focusing on the true demands of the role and the necessary skills, experience, and qualifications. During interviews, we involve multiple interviewers where possible to further mitigate bias, promoting a fair and equitable hiring process.