Junior Implementation Consultant

MCS Group; Belfast City District; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Excellent training

Exposure to major enterprise customers

Job summary

MCS Group is partnering with a growing software company to recruit a Junior Implementation Consultant to join its expanding delivery team. You will work alongside experienced consultants to help customers successfully implement and adopt the company's software, gaining exposure to data, configuration, and go-live activities.

This role suits someone early in their career who enjoys technology, problem-solving and working with customers, with strong training and support to develop your skills

Qualifications

• Some experience with software, technology or data.
• Strong Excel skills and data handling.
• Good analytical and problem-solving abilities.
• Confident communicator with customers and colleagues.

Responsibilities

• Support software implementations for customers across the lifecycle.
• Gather and document customer requirements and map to solutions.
• Configure software and workflows to customer needs.
• Work with customer data including mapping, validating information and data migration.
• Test solutions and support go-live readiness.
• Assist in customer workshops and training sessions.

Skills

Software & data

Excel

Analytical thinking

Customer communication

Education

None

Tools

SQL

Power BI

Alteryx

Power Automate

Job description

MCS Group is partnering with a growing software company to recruit a Junior Implementation Consultant to join its expanding delivery team. Our client develops enterprise software that helps large organisations improve complex, data-heavy business processes. Following continued growth, they are looking for someone earlier in their career who wants to develop their skills across software implementation, data and software delivery.

This is a great opportunity for someone who enjoys technology, problem-solving and working with customers, with plenty of support and training as you develop.

The Role

As a Junior Implementation Consultant, you'll work alongside experienced consultants to help customers successfully implement and adopt the company's software.

You'll get involved across the implementation lifecycle, helping understand customer requirements, configure the platform, work with data, test solutions and support customers through training and go-live.

You'll take on responsibility early on for your own customers and implementation projects.

What You'll Be Doing

• Supporting the delivery of software implementations for customers
• Helping gather and document customer requirements
• Configuring software and workflows around customer needs
• Working with customer data, including mapping, checking and validating information
• Supporting data migration and system configuration
• Testing solutions ahead of customer go-live
• Helping run customer workshops and implementation sessions
• Supporting customer training and product adoption
• Working alongside Product, Engineering and other internal teams
• Using tools such as Excel, SQL, Power BI, Alteryx or Power Automate
• Troubleshooting issues and helping customers resolve problems
• Learning how to manage software implementations from discovery through to go-live

About You

You don't need to have years of implementation experience. This could suit someone coming from software, technology, data, professional services or another client-facing environment who wants to build a career in technology consulting.

Ideally, you'll bring:

• Some experience working with software, technology or data
• Strong Excel skills and confidence working with data
• Exposure to SQL, Power BI, Alteryx, Power Automate or similar tools would be useful
• Good analytical and problem-solving skills
• Confidence communicating with customers and colleagues
• The ability to understand business problems and think through solutions
• Strong attention to detail and organisation
• A genuine interest in technology and learning new systems

What's On Offer

• Salary up to £45,000
• Excellent training and support
• Exposure to major enterprise customers
• The opportunity to build experience across software, data and consulting
• Clear opportunities to progress into more senior implementation and consulting positions.

All conversations will be treated in the strictest of confidence.