Implementation Consultant

Mekion Consulting; United Kingdom; On-site; GBP 31,000 - 52,000; Full time

Job summary

Mekion Consulting is seeking an Implementation Consultant to lead end-to-end deployment of our B2B SaaS platform for UK-based customers. You will coordinate with sales, customers and tech teams to gather requirements, configure the platform, handle data processing and integrations, run UAT and deliver customer training.

You’ll own project plans, manage Go-Live readiness and provide first-line support after go-live, while continuously improving operational playbooks for scalable implementation

Qualifications

• Experience delivering B2B SaaS implementations.
• Strong data handling and analysis skills.
• Excellent organisation and attention to detail.

Responsibilities

• Project manage end-to-end implementation for customers.
• Own technical platform setup and Go-Live readiness.
• Prepare and process customer data for Go-Live.
• Conduct UAT and deliver customer training and support.
• Contribute to continuous improvement of the implementation blueprint.

Skills

Project management

Data skills

Attention to detail

Fast learner

Organised

Work under pressure

Adaptability

Startup mindset

Job description

Location: remote (only within the UK and we are not able to support sponsorship)

Salary expectations: up to £52,000

As Implementation Consultant you will have full responsibility for ensuring the successful end-to-end implementation and readiness of our platform for our customers. Collaborating with sales, customers and technical teams you will project manage multiple concurrent implementations: gathering requirements; managing the platform set up, technical configuration, data processing, integration, training and user support.

Responsibilities:

• Project managing the end-to-end implementation of our platform for customers
• Owning and managing the technical platform set-up and configuration for customers, ensuring site readiness for Go-Live
• Owning and managing the collection, formatting and processing of customer data to ensure readiness for Go-Live
• User acceptance testing and ensuring platform and data readiness for Go-Live
• Delivering customer training, demos and provide 1st line user support post Go-Live
• Continuous improvement, helping build and enhance the operational blueprint for how we implement customers

Requirements:

• Experience of project managing the implementation of B2B SaaS products to global enterprise customers
• Excellent data skills and a love of working with data
• Ability to quickly learn new technologies and improve how things workAn extremely organised and process driven with well-honed project management skills and a high attention to detail
• Ability to thrive in a fast-paced working environment, be able to work well under pressure and meet tight deadlines
• Ability to flex and adapt in a fast-moving environment with rapidly changing priorities
• An excitement about the opportunity to join and build a career in a fast-growth start-up where everything is constantly evolving

Working with us

Start-up life is not for everyone! To really thrive with us you will be 'Start-up ready'. You are naturally proactive, open to change, have a continuous improvement mindset, are flexible, happy to go beyond your brief, enjoy working at pace and are comfortable with ambiguity.