Junior / Graduate Software Support Engineer

JR United Kingdom; Poole; On-site; GBP 25,000 - 35,000; Full time

Job summary

A successful company in Poole is seeking a Junior / Graduate Software Support Engineer to join their team. This role offers training and a clear path for progression in a high-tech software environment, ideal for candidates with a relevant degree or commercial experience in technical support.

Qualifications

• Relevant degree in Computer Science or similar subject.
• Commercial experience in technical support is acceptable.
• Excellent communication skills and customer-facing willingness.

Responsibilities

• Provide technical support to customers.
• Support cloud infrastructure and software testing.
• Assist in software configurations and business process analysis.

Skills

Communication

Technical Support

Education

Degree in Computer Science or similar

Tools

HTML

SQL

Job description

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Junior / Graduate Software Support Engineer, poole

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Client:

Spectrum IT Recruitment

Location:

poole, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Junior / Graduate Software Support Engineer required by a successful company in Poole, Dorset. Due to continued success and planned expansion, the company is looking to hire a Junior / Graduate Software Support Engineer for their existing team. The company offers training and a great path for progression in a high-tech software environment.

Applications welcome from candidates with a relevant degree in Computer Science or similar subject OR those without a degree who have some commercial experience in a similar technical/software support role.

The Junior / Graduate Software Support Engineer will be responsible for providing technical support to customers. This is a varied role spanning various areas including, but not limited to...

• Cloud infrastructure support
• Software testing
• Software configurations and implementation
• Business process analysis and documentation

Key experience

• A relevant degree in Computer Science or similar subject OR commercial experience in technical support
• Excellent communication skills and a willingness to work in a customer facing technical support role

Experience in any of the following areas would be advantageous but is not essential

• HTML
• Software testing
• SQL

If you are seeking a role of this nature please get in touch for more information.