Junior Field Network Engineer: Start IT Networking Career

Ingram Micro; Northwich; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Company car and fuel card

Paid overtime and on-call allowance

AXA Health Insurance and Dental Plan (

Increased holiday allowance Year 2 & 5

Birthday day off

Employee Referral Bonus

Employee discounts and wellbeing

Modern office facilities

Structured training and mentoring

Industry-recognised certifications

Clear career progression

Job summary

Ingram Micro Group is hiring an entry-level Field Network Engineer to join our Comms-care Technical Services team. You will gain hands-on experience supporting customers remotely and on-site while learning networking, hardware support, and installations.

You’ll work with experienced engineers to install, maintain and troubleshoot IT solutions across sites, with training provided and a clear path to Network Engineering roles within a global technology leader.

Qualifications

• Recent college/university graduate with an interest in IT or Networking.
• Exposure to networking concepts such as routers, switches and Wi‑Fi is beneficial.
• Relevant qualifications such as CompTIA, Cisco CCNA, BTEC, A-Level IT or equivalent are a plus.

Responsibilities

• Assisting with the installation and support of network equipment, PCs and servers.
• Providing remote and onsite technical support to customers.
• Preparing and configuring networking equipment before installation.
• Supporting customer rollouts, upgrades, relocations and project-based installations.
• Conducting site surveys and assisting with technical documentation.
• Diagnosing and resolving hardware issues under the guidance of senior engineers.
• Visiting customer sites to replace or repair faulty equipment.
• Delivering excellent customer service and building strong customer relationships.
• Participating in an on-call rota (maximum 1 week in 3) once appropriately trained.

Skills

Networking concepts

Problem-solving

Communication skills

Customer service

Independence

Organisational skills

Driving licence

Education

Recent college/university graduate

Tools

Cisco

Aruba

HP

DrayTek

Zyxel

Netgear

Job description

Ingram Micro Group is hiring an entry-level Field Network Engineer to join our Comms-care Technical Services team. You will gain hands-on experience supporting customers remotely and on-site while learning networking, hardware support, and installations.

You’ll work with experienced engineers to install, maintain and troubleshoot IT solutions across sites, with training provided and a clear path to Network Engineering roles within a global technology leader.