Junior Export Operator (Multimodal)

Right Now Recruitment; Sunbury-on-Thames; On-site; GBP 23,000 - 28,000; Full time

Job summary

Right Now Group is recruiting a Trainee Multimodal Export Operator in Feltham, Middlesex. This entry‑level role offers hands‑on training across air, ocean and road export operations within a busy freight forwarder.

You will learn to coordinate shipments, handle documentation, and communicate with customers and overseas agents, developing into independent export operations over time.

Qualifications

• Interest in starting a career in freight forwarding and logistics.
• Positive attitude and willingness to learn.
• Good communication skills and a professional approach.
• Strong attention to detail and accuracy.
• Good organisational skills and the ability to manage tasks effectively.
• Basic computer skills including Outlook, Word and Excel.

Responsibilities

• Assist with the coordination of air, ocean and road export shipments.
• Learn how to arrange bookings with airlines, shipping lines, hauliers and overseas agents.
• Enter shipment details into the freight management system.
• Assist with preparing and checking export documentation (invoices, packing lists, shipping instructions, Bills of Lading, air waybills).
• Develop understanding of export customs procedures and international shipping requirements.
• Track shipments and update customers and colleagues on progress.
• Liaise with customers, overseas agents, transport providers and suppliers.
• Assist with arranging collections and transport to meet customer needs.
• Respond to customer enquiries and resolve routine shipment queries.
• Maintain accurate shipment files and documentation.
• Support wider operations with administrative duties.
• Learn processes across all three transport modes.

Skills

Interest in logistics

Willingness to learn

Communication skills

Attention to detail

Organisational skills

Teamwork

Hardworking

Problem solving

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Right Now Group are recruiting for a Trainee Multimodal Export Operator to join our client, a growing freight forwarding business based in Feltham, Middlesex.

This is an excellent opportunity for someone looking to start a career in freight forwarding, with the chance to learn about air, ocean and road export operations within a busy and supportive team.

We are looking for someone who is enthusiastic, hardworking and genuinely keen to learn. The ideal candidate will be willing to get their head down, stuck in and develop their knowledge of the industry. Previous freight forwarding experience is not essential, as full training and support will be provided.

The successful candidate will work alongside experienced colleagues, learning how to coordinate international export shipments, process shipping documentation, communicate with customers and overseas agents, and ensure shipments move smoothly from origin to destination.

Key Responsibilities of a Trainee Multimodal Export Operator

• Assist with the coordination of air, ocean and road export shipments.

• Learn how to arrange bookings with airlines, shipping lines, hauliers and overseas agents.

• Enter shipment details accurately into the company's freight management system.

• Assist with preparing and checking export documentation, including commercial invoices, packing lists, shipping instructions, Bills of Lading and air waybills.

• Develop an understanding of export customs procedures and international shipping requirements.

• Track shipments and keep customers and colleagues updated on progress.

• Liaise professionally with customers, overseas agents, transport providers and suppliers.

• Assist with arranging collections and transport to meet customer requirements.

• Respond to customer enquiries and help resolve routine shipment queries.

• Maintain accurate shipment files, records and operational documentation.

• Support the wider operations team with general administrative duties.

• Learn the processes involved in managing shipments across all three transport modes.

• Work closely with experienced colleagues, taking guidance and gradually developing the confidence to manage tasks independently.

Skills & Experience Required for a Trainee Multimodal Export Operator

• A genuine interest in starting a career in freight forwarding and logistics.

• A positive attitude and a strong willingness to learn.

• Good communication skills and a professional approach.

• Strong attention to detail and accuracy.

• Good organisational skills and the ability to manage tasks effectively.

• Basic computer skills, including Microsoft Outlook, Word and Excel.

• The ability to work well within a busy team environment.

• A willingness to listen, take direction and learn from experienced colleagues.

• A hardworking attitude and the ability to stay focused and committed.

• Previous experience in freight forwarding, logistics, customer service or administration would be beneficial but is not essential.

Salary & Benefits - Trainee Multimodal Export Operator

• Salary: Up to £25,000 per annum, depending on experience.

• Salary progression: Opportunity for salary increases as skills, knowledge and responsibilities develop.

• Location: Feltham, Middlesex.

• Hours: Monday to Friday, 09:00-17:30, or as required by business needs.

• Working Arrangement: Fully office-based, five days per week.

• Training & Development: Full on-the-job training across air, ocean and road export operations.

• Career Progression: Opportunity to develop a long-term career within the freight forwarding industry.

Why Apply?

This is an ideal opportunity for someone looking to get their foot in the door and build a career in freight forwarding without needing previous industry experience.

You will receive hands‑on training across air, ocean and road exports, learn from experienced colleagues and develop a solid understanding of international shipping operations.

We are not necessarily looking for someone who already knows the industry inside out. We are looking for someone with the right attitude: someone who is keen to learn, prepared to work hard, willing to put their head down and determined to make a success of the opportunity.

For the right person, this role offers the chance to develop valuable skills, grow within the business and increase their earning potential as their experience and responsibilities progress.