Junior ERP & Business Apps Specialist (AI-Driven)

DorSuite Ltd.; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

DorSuite Ltd. seeks a Junior Systems Analyst to support ERP and business applications, oversee day-to-day IT tasks, and grow into a systems specialist. The role suits graduates or early-career professionals who are organized, data-loving, and curious about how a business operates.

You'll support ERP and CRM tools, help test features, run data migrations, and build dashboards in i-Suite, while learning to automate small processes with AI.

Qualifications

• Degree or equivalent in IT, business information systems, data, or similar.
• Interest in AI tools and applying them to business problems.
• Logical, methodical approach to problem-solving with attention to detail.
• Clear communication to explain systems to non-technical colleagues.

Responsibilities

• Provide first-line support for ERP and business apps: log, triage, resolve issues and escalate as needed.
• Test new system features and builds; write test cases and record defects.
• Support ERP replacement: data mapping, migration checks, dual-running reconciliation and cutover prep.
• Build and maintain reports and dashboards in i-Suite for orders, operations and reporting.
• Write up user guides, process docs, and knowledge-base articles.
• Deliver user training and floor-walking during rollouts.
• Look for small process and AI automation improvements and help embed them.
• Housekeeping of Microsoft 365 accounts, licences, groups and permissions.
• Coordinate with outsourced IT provider; track tickets and resolutions; day-to-day contact.
• Manage starters/leavers: accounts, access, equipment, handovers to keep productivity.

Skills

Genuine interest in AI tools

Logical approach to problem solving

Clear communicator

Organised

ERP/CRM exposure (any platform), SQL/→

Education

Degree or apprenticeship in IT or related field

Tools

Salesforce

SQL/Power BI

Microsoft 365 administration / Power Platform

Job description

DorSuite Ltd. seeks a Junior Systems Analyst to support ERP and business applications, oversee day-to-day IT tasks, and grow into a systems specialist. The role suits graduates or early-career professionals who are organized, data-loving, and curious about how a business operates.

You'll support ERP and CRM tools, help test features, run data migrations, and build dashboards in i-Suite, while learning to automate small processes with AI.