Junior E-commerce Cyber Assistant

Back TO Work; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Back To Work in the East Midlands is seeking a proactive Junior E-commerce Cyber Security Assistant to join our growing online retail team. This entry-level role focuses on supporting IT and security tasks across our platforms and customer data protection.

You will gain hands-on experience in monitoring security, handling basic incidents, and assisting with patches and updates while learning best practices from senior colleagues.

Qualifications

• Strong interest in cyber security and IT systems.
• Basic understanding of e-commerce platforms; training will be provided.
• Good problem-solving skills with attention to detail.
• Clear communication and ability to learn quickly.

Responsibilities

• Provide first-line IT support for internal users across e-commerce platforms and office tech.
• Monitor website and platform security for suspicious activity.
• Support protection of customer data and payment systems, ensuring security standards.
• Help maintain secure user access to key systems.
• Assist with vulnerability checks on websites, plugins, and integrations.
• Assist with routine updates and patching of systems.
• Log and document IT and security issues per internal processes.
• Assist in responding to basic cyber incidents like phishing or compromised accounts.
• Contribute to cyber-awareness by supporting staff guidance and best practices.

Skills

Interest in cyber security

IT systems

Online business environments

Problem solving

Attention to detail

Communication skills

Task prioritisation

Job description

A growing e-commerce business in the East Midlands is seeking a proactive and tech-savvy individual to join their team as a Junior E-commerce Cyber Security Assistant.

This entry-level role is ideal for someone looking to start a career in cyber security and IT within a fast-paced online retail environment, supporting the protection of customer data, online platforms, and digital systems.

KEY DUTIES

• Provide first-line IT support for internal users across e-commerce platforms, order systems, and office technology
• Assist with monitoring website and platform security, identifying suspicious activity such as unauthorised access attempts or unusual traffic patterns
• Support the protection of customer data and payment systems, ensuring adherence to data security standards
• Help maintain secure user access to key systems
• Assist with vulnerability checks on websites, plugins, and integrations, escalating any risks to senior team members
• Support routine updates and patching of system
• Log and document all IT support and security-related issues in line with internal processes
• Assist in responding to basic cyber incidents, such as phishing emails or compromised accounts
• Contribute to improving cyber-awareness across the business by supporting basic staff guidance and best practices

Candidate Requirements

• Strong interest in cyber security, IT systems, and online business environments
• Basic understanding of e-commerce platforms or websites (training will be provided)
• Good problem-solving skills with attention to detail
• Clear communication skills
• Awareness of online risks such as phishing, malware, and data breaches (ideal)
• Ability to prioritise tasks in a fast-moving environment