Junior E-commerce Cyber Assistant

Back TO Work; East Midlands; On-site; GBP 22,000 - 30,000; Full time

Job summary

Back To Work, a growing e-commerce business in the East Midlands, is seeking a proactive Junior E-commerce Cyber Security Assistant. This entry-level role supports the protection of customer data, online platforms, and digital systems within a fast-paced online retail environment.

You will provide first-line IT support across e-commerce platforms, assist with security monitoring for unusual activity, help with vulnerability checks, and contribute to cyber awareness across the business while

Qualifications

• Strong interest in cyber security and IT systems.
• Basic understanding of e-commerce platforms or websites (training provided).
• Good problem-solving skills with attention to detail.
• Clear communication skills for internal users and teams.
• Awareness of online risks such as phishing and data breaches.

Responsibilities

• Provide first-line IT support for internal users across e-commerce platforms and office tech.
• Assist with monitoring website and platform security, identifying suspicious activity.
• Support protection of customer data and payment systems, ensuring data security standards.
• Help maintain secure user access to key systems.
• Assist with vulnerability checks on websites, plugins and integrations; escalate risks.
• Support routine updates and patching of systems.
• Log and document IT support and security-related issues per internal processes.
• Assist in responding to basic cyber incidents, such as phishing emails or compromised accounts.
• Contribute to improving cyber-awareness by supporting staff guidance and best practices.

Skills

Cyber security interest

IT systems understanding

Problem solving

Communication skills

Phishing awareness

Job description

A growing e-commerce business in the East Midlands is seeking a proactive and tech-savvy individual to join their team as a Junior E-commerce Cyber Security Assistant.

This entry-level role is ideal for someone looking to start a career in cyber security and IT within a fast-paced online retail environment, supporting the protection of customer data, online platforms, and digital systems.

KEY DUTIES

• Provide first-line IT support for internal users across e-commerce platforms, order systems, and office technology
• Assist with monitoring website and platform security, identifying suspicious activity such as unauthorised access attempts or unusual traffic patterns
• Support the protection of customer data and payment systems, ensuring adherence to data security standards
• Help maintain secure user access to key systems
• Assist with vulnerability checks on websites, plugins, and integrations, escalating any risks to senior team members
• Support routine updates and patching of system
• Log and document all IT support and security-related issues in line with internal processes
• Assist in responding to basic cyber incidents, such as phishing emails or compromised accounts
• Contribute to improving cyber-awareness across the business by supporting basic staff guidance and best practices

Candidate Requirements

• Strong interest in cyber security, IT systems, and online business environments
• Basic understanding of e-commerce platforms or websites (training will be provided)
• Good problem-solving skills with attention to detail
• Clear communication skills
• Awareness of online risks such as phishing, malware, and data breaches (ideal)
• Ability to prioritise tasks in a fast-moving environment