Junior Digital Product Manager

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RAC are on the lookout for a Junior Digital Product Manager who will be part of our Acquisitionsquad – the group responsible for our main ecommerce journey.

This Junior Digital Product Manager is the entry level role into Product Management at the RAC. Some experience of working as a product owner will be beneficial, as will any broader experience of defining and delivering digital products. Most important though is the right mix of willingness to learn, technical aptitude, and a passion to deliver products that meet both customer and business needs.

This is hybrid role, working at least 2 days a week from our iconic Bradley Stoke office.

What you will do

As an Associate Digital Product Manager, you will develop skills required to progress in a career in Product Management at the RAC. These include:

1. Manage the Acquisition Product backlog in Jira, setting sprint goals and prioritising work for upcoming sprints.
2. Work with Engineering and UX teams to define and elaborate epics and user stories.
3. Attend all scrum ceremonies as part of the agile methodology.
4. Set up and monitor AB tests using Adobe Target.
5. Set up and carry out user testing & monitor customer behaviour through Glassbox.
6. Work with cross-functional teams to execute web optimisations that align with our commercial targets.

What you will need

This role will suit a candidate with some experience as a product owner within an agile squad or some involvement in the definition and delivery of digital products. Beyond this, we are looking for four key characteristics:

Ability to learn quickly: We operate in a regulated business, using various tools – we don’t expect prior experience in all aspects of this role, but we need someone who can ramp up quickly.

Technical aptitude: You will work daily with engineers. You don’t need to write code, but you should demonstrate enough technical understanding of software development processes to collaborate effectively.

Numerate: Improving commercial outcomes through A/B testing is central to this role. You should be comfortable with key statistical concepts like significance and confidence levels and enjoy working in a data-driven environment.

Strong communicator and collaborator: You will need to work with and earn the trust of colleagues and stakeholders. Good written and verbal communication skills are essential.

Experience in financial services or automotive sectors is helpful but not necessary; more important is your desire and ability to understand business needs and deliver customer experiences that support our goals.

In return, we offer

At the RAC, our colleagues do whatever it takes to help our customers. We believe in rewarding you in return. Along with a competitive salary, there's an annual bonus scheme and additional benefits:

• FREE RAC Breakdown cover from day one
• Colleague Share Scheme – an opportunity to become an owner of our business and share in our success!
• Car salary sacrifice scheme, including electric vehicle offers
• Group Life Assurance of up to 4x salary
• Health and wellbeing benefits, including healthcare cash plan and private medical insurance

We are committed to fostering a diverse, inclusive, and accessible culture. We welcome applicants from all backgrounds and experiences.