Junior Credit Controller – Insurance Finance

CFC Underwriting; Greater London; On-site; GBP 22,000 - 32,000; Full time

Job summary

CFC Underwriting in London is seeking a Junior Credit Controller to assist the Credit Control team with day-to-day management of broker balances and to build strong broker relationships. You will work closely with Credit Controllers and Team Leaders, gaining exposure to premium collection, cash allocation, reconciliations and broker queries.

As a Junior Credit Controller, you’ll own a portfolio of broker accounts, support timely debt collection and help maintain accurate financial records.

Qualifications

• Experience in customer service, finance or admin role.
• Office-based experience is advantageous.
• Sharp attention to detail and accuracy.
• Good organisational and communication skills.

Responsibilities

• Manage and collect outstanding balances across an allocated portfolio of broker accounts.
• Build and maintain strong working relationships with brokers and internal stakeholders.
• Proactively chase overdue debt and work with brokers to resolve aged balances.
• Investigate and resolve broker and finance queries in a timely and professional manner.
• Accurately allocate daily cash receipts and investigate unidentified cash and unallocated items.
• Complete account reconciliations and resolve allocation discrepancies.
• Prepare and distribute monthly broker statements.
• Distribute cash cover and allocate settlements for team action.
• Contribute to process improvements and support wider team projects.
• Provide cover and support across the Credit Control team during periods of leave or increased workload.
• Participate in team meetings and training to support personal development and collaboration.

Skills

Attention to detail

Organisational skills

Communication skills

Numerical/data literacy

Outlook

Excel

Team player

Willingness to learn

Tools

Outlook

Excel

Job description

CFC Underwriting in London is seeking a Junior Credit Controller to assist the Credit Control team with day-to-day management of broker balances and to build strong broker relationships. You will work closely with Credit Controllers and Team Leaders, gaining exposure to premium collection, cash allocation, reconciliations and broker queries.

As a Junior Credit Controller, you’ll own a portfolio of broker accounts, support timely debt collection and help maintain accurate financial records.