Junior Credit Controller

www.topfinancialjobs.co.uk - Jobboard; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading software company seeks a motivated individual for a collections role in London. The position involves maintaining client relationships while managing overdue invoices, requiring strong communication skills and a background in finance or business. Apply now to join this dynamic team committed to excellence in tech.

Qualifications

• 2+ years of experience in collections or accounts receivable.
• Proficient in MS Office, familiarity with Oracle a plus.
• Demonstrated strong organisational and multitasking skills.

Responsibilities

• Contact clients about overdue invoices and ensure timely payments.
• Maintain accurate records of client interactions.
• Escalate payment discrepancies to Team Leads.

Skills

Communication

Problem-Solving

Organisation

Customer Service

Attention to Detail

Education

High school diploma or equivalent

College coursework in finance or business

Tools

MS Office

Oracle

Job description

Your new company

A leading software company is seeking a talented and motivated individual to join their dynamic team. This company is renowned for its innovative solutions and commitment to excellence in the tech industry.

Your new role

• Contact clients to follow up on overdue invoices and ensure timely payments.
• Address and resolve basic payment issues while maintaining positive client relationships.
• Monitor the billing mailbox, highlight & escalate cases as needed.
• Generate and maintain ageing reports for review by senior team members.
• Maintain accurate records of client interactions and update contact details when appropriate.
• Prepare routine dunning emails to clients for overdue accounts.
• Identify and escalate payment discrepancies and risks to Team Leads.
• Manage and upload invoices to third-party platforms when necessary.
• Apply cash received in the bank to the corresponding open invoices.

What you'll need to succeed

• High school diploma or equivalent; college coursework in finance or business is a plus.
• 2+ years of experience in collections or accounts receivable.
• Excellent written and verbal communication skills (in English).
• Proficiency in MS Office. Experience with Oracle is a plus.
• Basic knowledge of accounting principles.
• Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.
• Demonstrates problem-solving skills and a customer-focused / customer service mindset.
• Ability to escalate cases to Team Leads effectively.
• Ability to work both independently and collaboratively within a team environment, fostering positive working relationships.
• Commitment to fostering a quality-driven, inclusive workplace culture.
• Positive, proactive, and adaptable attitude.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.