Junior Credit Controller

JR United Kingdom; Maidstone; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A global client is seeking a motivated Junior Credit Controller to enhance their finance team in North Kent. This position offers a supportive environment with growth potential and hybrid working. Key responsibilities include assisting customers with invoice access and logging queries, among other administrative tasks.

Benefits

Monthly performance-related bonus

33 days holiday including bank holidays

Onsite parking

Employee assistance programmes

Excellent training and progression opportunities

Qualifications

• Experience in an office environment or admin-based role is required.
• Positive and proactive attitude towards problem-solving.
• Confident in using email and online systems.

Responsibilities

• Assist customers with accessing invoices through an online portal.
• Email copy invoices or statements as needed.
• Log and raise queries related to orders.

Skills

Communication

Attention to detail

Organizational skills

Problem-solving

Job description

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My globally recognised client is looking for a motivated and confident Junior Credit Controller to join their friendly team based in North Kent! This is a great opportunity if you’ve worked in an office administration role and want to grow your career in a supportive finance environment.

Duties will include:

• Helping customers access their invoices through an online portal
• Emailing copy invoices or statements when needed
• Logging and raising queries such as missing goods or incorrect pricing
• Keeping clear notes of conversations, agreements, and follow-ups
• Working closely with the wider team to help resolve issues
• Supporting more senior team members with collections and customer queries

The successful candidate will have/be:

• Previous experience within an office environment/ admin-based role (credit control or sales ledger experience a plus but not essential!)
• Great communication skills and excellent phone manner
• A positive, proactive approach to solving problems
• Good attention to detail and ability to stay organised
• Willingness to learn and work as part of a team
• Confident using email and online systems

In return the company is offering the opportunity to earn a monthly performance-related bonus in addition to your salary, hybrid working after the initial training period (1 day in the office per week), 33 days holiday (incl. bank holidays), onsite parking, employee assistance programmes, excellent training and progression opportunities and more!

Please note due to the expected high volume of applicants only suitable candidates will be contacted.

This role is being managed by Polly Alexander, Recruitment Consultants for Pearson Whiffin Recruitment.