Junior Business Systems Analyst – Data & IT Support

Stevenswood Trade Counters Limited; Norwich; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

22 day holiday + Bank Holidays

Holiday Purchase Scheme

Life Assurance Scheme

Salary Sacrifice Pension Scheme

Volunteer day

Free Car Parking

Job summary

Polyframe Products Ltd is seeking a motivated Junior Business Systems Analyst to join their IT team at the Lenwade site. The role offers mentoring and the chance to develop skills through training and professional development support.

You will provide first-line support, work with external suppliers, and help with system changes, upgrades and data quality tasks while learning to handle increasing responsibility.

Qualifications

• SQL experience required for querying and reporting.
• Foundation IT qualification or relevant experience preferred.

Responsibilities

• Providing first-line support for business applications and systems.
• Working with third-party software suppliers and support providers where required.
• Investigating and resolving user queries and system issues, escalating more complex problems where appropriate.
• Assisting with user administration, access management and system configuration.
• Supporting the setup, testing and implementation of changes to business systems.
• Assisting with system upgrades, new functionality and improvement projects.
• Working with colleagues across the business to understand system requirements and user needs.
• Helping to identify opportunities to improve business processes through better use of technology and systems.
• Assisting with data quality, data maintenance and basic reporting.
• Logging, tracking and managing support requests and system issues.

Skills

SQL experience

Education

Foundation qualification/experience in IT

Job description

Polyframe Products Ltd is seeking a motivated Junior Business Systems Analyst to join their IT team at the Lenwade site. The role offers mentoring and the chance to develop skills through training and professional development support.

You will provide first-line support, work with external suppliers, and help with system changes, upgrades and data quality tasks while learning to handle increasing responsibility.