Junior Business Analyst

Computacenter; Hatfield; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Junior Business Analyst to join its dynamic team in Hatfield. In this hybrid role, you will collaborate with stakeholders to capture and document business requirements, ensuring alignment with strategic goals. Your analytical mindset and interpersonal skills will be crucial in facilitating workshops, managing expectations, and driving continuous improvement. This is an exciting opportunity to grow within a forward-thinking company that values innovation and teamwork, making a significant impact on digital transformation across various sectors.

Qualifications

• Strong analytical approach to problem solving and documentation.
• Excellent interpersonal skills to build relationships with stakeholders.

Responsibilities

• Capture and validate business requirements for various projects.
• Document processes, user stories, and maintain quality requirements documents.

Skills

Analytical Skills

Interpersonal Skills

Problem Solving

Time Management

Documentation Skills

Adaptability

Job description

Location: UK - Hatfield | Job-ID: 213250 | Contract type: Standard | Business Unit: Information Technology

Life on the team

Based - Hybrid - but base location is Hatfield (Hertfordshire) so needs to be commutable

You’ll be working collaboratively with a range of stakeholders to ensure that requirements are accurately captured, validated, and well understood, aligning these to business goals and enabling the business strategy and long-term plans.

Your analysis and documentation will support the business in making informed decisions, supporting Group IS (GIS) in delivering excellence in technology that drives exceptional outcomes, values, and experiences.

What you’ll do

• As a Junior Business Analyst, your role entails capturing business requirements for various engagement types, such as supporting business cases, proof of concept, and projects.
• You will ensure these requirements are validated, aligned, and documented in preparation for handover to Business Stakeholders, engagement leads, or technical Teams.
• Key responsibilities include:
• Collecting and validating requirements through root cause analysis and examining data, processes, workflows, and gaps.
• Documenting process user stories.
• Reviewing information from multiple sources, processes, and systems.
• Creating and maintaining quality requirements documents, use cases, and generating clear process flow documents in standardised formats.
• Working collaboratively with internal and external teams to validate and rationalise requirements, review options, obtain relevant approvals, and transfer requirement specifications seamlessly.
• Establishing and nurturing close working relationships with stakeholders to understand requirements and challenges.
• Facilitating stakeholder interviews and workshops, fostering team collaboration, and sharing best practices.
• Aligning with department and business objectives, identifying risks and opportunities, and promoting best practices.
• Managing customer expectations through timely delivery and effective communication.
• Encouraging a culture of continuous improvement.
• Supporting coherence in cross-functional teams to interpret and translate data into simplified and comprehensible requirements.

What you’ll need

Essential skills:

• An inquisitive mind and eagerness to learn and grow.
• A highly motivated and focused person with an organised and systematic approach.
• Excellent interpersonal skills, able to communicate effectively at different levels and quickly build great working relationships.
• An analytical approach to problem solving.
• Ability to collect and review information across multiple sources, processes, and systems to find patterns in data.
• Ability to document processes, perform requirements analysis, and run interactive interviews.
• Capability to write high-quality requirement documents, use cases, and produce clear process flow documents.
• Excellent time management and prioritisation skills.
• Adaptability and ability to remain calm under pressure.
• Active listening skills with a success-oriented mindset.

Desirable experiences:

• Experience of working with multiple teams.
• Experience of upholding established Business Analyst best practices.
• Knowledge or experience of working with different frameworks and processes, e.g., Agile.

About us

With over 20,000 employees worldwide, we work at the heart of digitisation, advising organisations on IT strategy, implementing appropriate technology, and helping our customers source, transform, and manage their technology infrastructure across over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, and enabling people and their businesses.