Junior Airtime Administrator

Different Technologies Pty Ltd.; Redhill; On-site; GBP 18,000 - 24,000; Full time

Job summary

Different Technologies Pty Ltd. in Redhill, Surrey, is hiring a Junior Airtime Administrator to support the Airtime team with billing, provisioning and customer administration. This entry-level role offers full training and exposure to a range of satellite communication services.

You'll gain hands-on experience processing activations and deactivations, assisting with monthly invoicing, maintaining customer data, and delivering high-quality service in a collaborative, office-based environment.

Qualifications

• Strong numerical ability and excellent attention to detail.
• Good IT skills, especially Microsoft Excel and Word.
• Strong communication and interpersonal skills.
• A proactive attitude with a willingness to learn.
• The ability to prioritise work and meet deadlines.

Responsibilities

• Support Airtime team with day-to-day administrative activities.
• Learn and understand satellite communication products and associated billing processes.
• Process service activations, deactivations and package amendments.
• Assist with monthly billing activities and invoice validation.
• Maintain accurate customer account information across internal systems.
• Monitor and resolve provisioning and billing issues.
• Perform regular system housekeeping checks and identify processing errors.
• Manage support tickets through to successful resolution.
• Process prepaid voucher sales and associated administration.
• Liaise with internal departments to ensure customer requests are completed accurately and on time.
• Deliver a high standard of customer service to both internal and external stakeholders.

Skills

Numerical ability

Attention to detail

Strong communication

Proactive attitude

Team-oriented

Tools

Microsoft Excel

Microsoft Word

Job description

Location:

Redhill, Surrey (Office-Based)

Employment Type:

Full-Time, Permanent

Industry:

Satellite Communications

The Opportunity:

An exciting opportunity has arisen for a Junior Airtime Administrator to join a global leader within the satellite communications industry.

This role is ideal for someone at the beginning of their career who enjoys working with numbers, administration and technology. You'll receive full training while supporting the Airtime team with billing, provisioning and customer administration, gaining exposure to a wide range of satellite communication services.

If you're organised, eager to learn and enjoy working in a collaborative environment, this could be the perfect opportunity to build a long-term career.

Key Responsibilities:

• Support the Airtime team with day-to-day administrative activities.
• Learn and understand satellite communication products and associated billing processes.
• Process service activations, deactivations and package amendments.
• Assist with monthly billing activities and invoice validation.
• Maintain accurate customer account information across internal systems.
• Monitor and resolve provisioning and billing issues.
• Perform regular system housekeeping checks and identify processing errors.
• Manage support tickets through to successful resolution.
• Process prepaid voucher sales and associated administration.
• Liaise with internal departments to ensure customer requests are completed accurately and on time.
• Deliver a high standard of customer service to both internal and external stakeholders.

About You:

We're looking for someone enthusiastic, reliable and keen to develop their career.

You’ll ideally have:

• Strong numerical ability and excellent attention to detail.
• Good IT skills, particularly Microsoft Excel and Word.
• Strong communication and interpersonal skills.
• A proactive attitude with a willingness to learn.
• The ability to prioritise work and meet deadlines.
• A team-oriented approach with a flexible mindset.
• Previous experience in administration, billing or finance would be beneficial but is not essential, as full training will be provided.

What You’ll Gain:

• Full training within a specialist satellite communications environment.
• The opportunity to develop valuable technical and commercial knowledge.
• Career progression within an international organisation.
• A supportive team committed to your professional development.
• Exposure to industry-leading communication technologies.

If you're looking to launch your career within a growing, technology-driven business, we'd love to hear from you.

Equal Opportunity Employer:

We value diversity and are committed to creating an inclusive workplace. Applicants from all backgrounds are encouraged to apply.