Systems / Network Engineer

Rockfield Specialist Recruitment

Stretton Sugwas

On-site

GBP 30,000 - 50,000

Full time

14 days+

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Benefits offered by this job

28 days paid leave

Company pension

On-site parking

Sick pay

Generous bonus scheme

Ride to Work Scheme

Private medical cover

Private dental cover

On call allowance

Generous bonus

Job summary

A dynamic technology supplier is seeking a CCNA Network Engineer to join their Network Engineering Team. The role involves network support, satellite configuration, and offers opportunities for professional growth through training. Candidates should be proactive, detail-oriented, and capable of multitasking. Benefits include a competitive salary, generous bonuses, and comprehensive training.

Qualifications

Experience in network monitoring applications is beneficial.
CCNA qualification or demonstrable experience is required.
Technical background in electronics and communications systems preferred.

Responsibilities

Proactively monitor and resolve network issues for satellite terminals.
Configure and test VSAT terminals and network hardware.
Provide networking support and deliver training on and off site.

Skills

Customer service

Network Operation

Effective communication

Attention to detail

Problem-solving

Education

CCNA qualification

Technical background in electronics

Tools

Palo Alto Firewall

Amazon Web Services

Network monitoring applications

Job description

Competitive salary + very generous bonus, pension and benefits

Based: Hereford

Our client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base.

They seek to appoint a new, member to the Network Engineering Team - the role will be varied and will suit someone who likes to be busy, is able to multitask and who takes a pro-active approach to work.

Our client provide satellite communications hardware, services and airtime packages as well as networking services to customers across the UK and Europe. They are currently going through an exciting growth phase and, as a result of new projects coming online, they recruiting a (CCNA) network engineer with some satellite communication knowledge who can grow and develop with the company over the long term. The role will also provide the opportunity for development in the field of network engineering through various training courses such as CCNP and AWS networking.

Roles and Responsibilities

The role will also be multi disciplined and will consist of mainly network support but the chosen engineer will also assist with satellite configuration and maintenance. For the satellite role, the employer, will provide off site training as well as structured on the job training. A list of roles and responsibilities are as follows:

To proactively monitor remote user satellite terminals and investigate and resolve reported network issues using a wide variety of software applications.
Liaise with customers and internally for problem resolution and ensure customer networks are running optimally.
Triage or troubleshoot the problems using logical and methodical fault finding.
Configure and perform factory acceptance tests on VSAT terminals and network hardware prior to deployment.
Provide networking support to customers from both the GRC Network Monitoring Centre and customer locations.
Deliver in-depth network training on and off site, which will involve travel and some overnight stays, paid for by company.
Perform 2nd and 3rd line support when required.
Ability to use various portals to active services and collate reports for management and customers.
Opportunity to work on emerging network technologies as part of company R&D.
Customer service and or Network Operation experience.
VSAT operational, service or technical experience.
Effective communicator with an eye for detail and accurate PC skills.
Ability to diagnose complex faults, document, communicate and follow up corrective actions.
Excellent knowledge of IP networking, switches, routers, firewalls, WAN/LAN topologies.
Ability to work on own initiative and unsupervised.
A understanding of satellite communications (RF/VSAT/GEO/LEO) would be a benefit.
Experience of network monitoring applications.

Desired Qualifications