Junior Airtime Billing & Provisioning Analyst

Different Technologies Pty Ltd.; Redhill; On-site; GBP 18,000 - 24,000; Full time

Job summary

Different Technologies Pty Ltd. in Redhill, Surrey, is hiring a Junior Airtime Administrator to support the Airtime team with billing, provisioning and customer administration. This entry-level role offers full training and exposure to a range of satellite communication services.

You'll gain hands-on experience processing activations and deactivations, assisting with monthly invoicing, maintaining customer data, and delivering high-quality service in a collaborative, office-based environment.

Qualifications

• Strong numerical ability and excellent attention to detail.
• Good IT skills, especially Microsoft Excel and Word.
• Strong communication and interpersonal skills.
• A proactive attitude with a willingness to learn.
• The ability to prioritise work and meet deadlines.

Responsibilities

• Support Airtime team with day-to-day administrative activities.
• Learn and understand satellite communication products and associated billing processes.
• Process service activations, deactivations and package amendments.
• Assist with monthly billing activities and invoice validation.
• Maintain accurate customer account information across internal systems.
• Monitor and resolve provisioning and billing issues.
• Perform regular system housekeeping checks and identify processing errors.
• Manage support tickets through to successful resolution.
• Process prepaid voucher sales and associated administration.
• Liaise with internal departments to ensure customer requests are completed accurately and on time.
• Deliver a high standard of customer service to both internal and external stakeholders.

Skills

Numerical ability

Attention to detail

Strong communication

Proactive attitude

Team-oriented

Tools

Microsoft Excel

Microsoft Word

Job description

Different Technologies Pty Ltd. in Redhill, Surrey, is hiring a Junior Airtime Administrator to support the Airtime team with billing, provisioning and customer administration. This entry-level role offers full training and exposure to a range of satellite communication services.

You'll gain hands-on experience processing activations and deactivations, assisting with monthly invoicing, maintaining customer data, and delivering high-quality service in a collaborative, office-based environment.