Junior Administrator

Addition; Milton Keynes; Hybrid; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Training and development

Hybrid work model

Job summary

Addition in Milton Keynes is seeking a proactive administrator to support orders, invoices and customer service. You will keep records up to date and assist across multiple business areas in a hybrid role with three days in the office.

The role offers full training, development opportunities, and a clear path in a growing technology business.

Qualifications

• Experience in administration or customer service is beneficial.
• Strong organisational skills and attention to detail.
• Good written and verbal communication abilities.

Responsibilities

• Support processing of customer orders and invoices.
• Monitor incoming support requests and direct to appropriate teams.
• Maintain efficient customer service processes and handle enquiries promptly.
• Keep internal records, systems and documentation updated.
• Provide day-to-day administrative support across the business.
• Coordinate operational activities with colleagues.
• Identify and escalate issues; contribute to process improvements.

Skills

Administrative experience

Customer service

Written and verbal comms

Multi-tasking

Computer literacy

Ownership & accountability

Tools

Microsoft Office

Zendesk

Job description

Join a large technology business that develops innovative software solutions for clients across a variety of sectors. This is an excellent opportunity for either an ambitious individual looking to begin their career in administration or an experienced professional seeking a new challenge in a dynamic software development company to gain hands‑on experience, learn from experienced colleagues, and play an important part in keeping operations running smoothly.

Role Overview:

• Location: Milton Keynes (3 days a week in office)
• Package: £12.71ph + training and development opportunities
• Duration: Initial contract until February 2027 with the opportunity to go permanent
• Industry: Software Development / Technology

What You’ll Be Doing:

• Support the processing of customer orders and invoices, ensuring information is accurate and up to date.
• Monitor incoming support requests and direct them to the appropriate teams.
• Help maintain efficient customer service processes by ensuring enquiries are handled promptly.
• Keep internal records, systems, and documentation updated and organised.
• Provide day-to-day administrative support across different areas of the business.
• Work closely with colleagues to help coordinate operational activities.
• Identify and escal
• Contribute ideas and support improvements to administrative processes and workflows.

Main Skills Needed:

• Strong organisational skills with excellent attention to detail.
• Positive attitude and willingness to learn new skills and systems.
• Good written and verbal communication abilities.
• Ability to manage multiple tasks and prioritise effectively.
• Comfortable working with computers and business software.
• Reliable, proactive approach with a sense of ownership and accountability.
• Collaborative team player with a professional and adaptable mindset.
• Previous administration, customer service, Microsoft Office, or Zendesk experience would be beneficial but is not essential.

What’s in It for You:

• Full training and ongoing support from an experienced team.
• Clear opportunities to develop administrative and business operations skills.
• Career progression within a growing and ambitious technology company.
• Exposure to a fast-paced software and technology environment.
• Friendly, collaborative culture where your contribution is valued.
• Opportunity to work across multiple areas of the business and build a broad skill set.
• Hybrid working options available depending on business requirements.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.