Administrator

Confidential; Maidstone; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

Confidential in Maidstone is seeking an Administrator to join a friendly, supportive team.

Location: Maidstone. Hours: Mon-Fri, 9am-5pm. Hybrid working offered – opportunity to work from home 3 days per week. Salary: £24,800 per year.

You'll resolve routine enquiries, respond to email queries, maintain customer records, support daily admin tasks and liaise with internal departments as required.

Qualifications

• Strong communication and customer service skills.
• Good administrative ability with attention to detail.
• Confidence using multiple systems and a process-driven environment.
• Proactive approach with the ability to multitask and prioritise.

Responsibilities

• Resolve routine enquiries or escalate complex issues.
• Respond to email queries.
• Maintain accurate customer records and documentation.
• Support daily administrative tasks and team workflows.
• Liaise with internal departments when required.

Skills

Communication

Customer service

Administrative skills

Multitasking

Job description

Administrator

Location: Maidstone

Salary: 24,800

Hours: Monday-Friday, 9am-5pm. Hybrid working offered - opportunity to work from home 3 days per week.

We are currently seeking an Administrator to join a friendly, supportive team.

What you'll be doing

• Resolve routine enquiries or **escalate** complex issues
• Respond to email queries
• Maintain accurate customer records and documentation
• Support daily administrative tasks and team workflows
• Liaise with internal departments when required

What they're looking for

• Strong communication and customer service skills
• Good administrative ability and attention to detail
• Confidence using multiple systems and working in a process-driven environment
• A proactive approach with the ability to multitask and prioritise

If you're organised, customer-focused, and looking for your next opportunity, we'd love to hear from you!

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.