Junior Activities Assistant

Iconic; Twickenham; Teletrabalho; GBP 18 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounts at Lensbury

Use of leisure facilities

EAP with 24/7 helpline

Benefits portal with Hospitality

Team events

Free meals on duty

Free parking

Cycle to work

Refer a Friend programme

28 days annual leave

Training and development

Riverside work location

Resumo da oferta

The Lensbury, part of Iconic Hotels and Resorts, is seeking a qualified Junior Activities Assistant to create a safe, welcoming and engaging setting for our youngest members. You will supervise play, support children’s wellbeing and ensure safeguarding and health & safety procedures are followed.

Responsibilities include administrative tasks, maintaining confidentiality, reporting welfare concerns, upholding health and safety standards, and delivering excellent customer service to families in a

Qualificações

• Experience in a similar role.
• Passion for creating great experiences for children and their families.
• Willing to undertake safeguarding training and DBS checks.

Responsabilidades

• Assist with basic administrative tasks (registers, equipment checks).
• Maintain confidentiality in safeguarding and Data Protection regulations.
• Report welfare concerns to Junior Activities Coordinator or Child Welfare Officer.
• Follow health and safety regulations and club policies.
• Keep environment clean, safe and hazard-free.
• Be prepared for emergency and evacuation procedures.
• Deliver excellent customer service in line with Lensbury standards.
• Communicate professionally with parents, guardians and colleagues.
• Carry out additional duties as required.

Conhecimentos

Customer service

Friendly & approachable

Formação académica

Paediatric First Aid

Safeguarding training

DBS check willingness

Descrição da oferta de emprego

About us

Part of Iconic Hotels and Resorts, The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 156 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.

The Role

As a qualified Junior Activities Assistant, you will be responsible for creating a safe, welcoming and engaging setting for our youngest members. This includes supervising play, supporting children’s wellbeing, maintaining high standards of care, and ensuring all safeguarding and health & safety procedures are followed.

Key Responsibilities

• Assist with basic administrative tasks such as registers and equipment checks.
• Maintain confidentiality in line with safeguarding and Data Protection regulations.
• Report any welfare concerns to the Junior Activities Coordinator or the designated Child Welfare Officer.
• Adhere to all health and safety regulations and club policies.
• Maintain a clean, safe, and hazard-free environment.
• Be fully trained and prepared for emergency and evacuation procedures.
• Deliver excellent customer service in line with Lensbury standards.
• Communicate professionally and warmly with parents, guardians, and colleagues.
• Carry out additional duties as required

What we’re looking for:

To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:

• Previous experience in a similar role
• A genuine passion for creating great experiences for children and their families
• A friendly, calm and approachable nature, with the ability to act quickly and effectively
• Paediatric First Aid (or willingness to complete)
• Safeguarding training (or willingness to complete)
• Willing to undergo a DBS check (we will arrange) prior to starting

Benefits

• Discounts at The Lensbury and across the L+R Hotels portfolio
• Use of some leisure facilities; including gym & swimming pool
• EAP with 24/7 helpline for you and your family
• Benefits portal with Hospitality Rewards, offering discounts across major brands
• Team Member Awards and Social events throughout the year
• Free meals whilst on duty and free parking
• Cycle to work scheme
• Refer a Friend programme
• Paid annual leave of 28 days including public holidays
• Opportunities for professional development and training
• A vibrant, supportive team culture in a stunning riverside location