Junior Account Manager - Newcastle

Furza; Newcastle upon Tyne; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Clear training and support

Opportunity for skill development

Collaborative team environment

Job summary

A market research firm based in Newcastle is seeking a Junior Account Manager to support client research projects. Ideal for recent graduates, this role offers structured training to develop communication, problem-solving, and client-facing skills. Responsibilities include maintaining client relationships, assisting with research tasks, and providing administrative support. With a focus on equality and development, the position promises growth opportunities and exposure to real projects within a collaborative team environment.

Qualifications

• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks efficiently.
• Interest in business decision-making processes.
• Willingness to learn and develop in a structured environment.
• Graduate candidates welcomed.

Responsibilities

• Support senior account managers with client accounts.
• Keep clients updated on project progress.
• Assist with research materials and data checking.

Skills

Strong communicator

Organised

Curious

Confident in client interaction

Ability to juggle tasks

Education

Degree in any discipline

Job description

Junior Account Manager – Newcastle

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Base pay range

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Our client is a market research and insights business that helps organisations make better decisions using real customer and market data. They work with businesses across a range of sectors, running research projects that explore customer behaviour, test ideas, and uncover insights that influence strategy.

They are now looking for a Junior Account Manager to join their team and support the delivery of client research projects. This role is ideal for a graduate or early-career professional who enjoys communication, problem-solving, and working closely with both clients and internal teams.

You don’t need prior research or account management experience. They provide structured training and ongoing support to help you build confidence, commercial awareness, and practical client-facing skills.

What You’ll Be Doing

Supporting Clients

• Work alongside senior account managers to support a portfolio of client accounts
• Help keep clients informed about project progress, timelines, and next steps
• Learn how to build professional, long‑term client relationships

Helping Run Research Projects

• Support projects from the initial brief through to final delivery
• Work with internal research and operations teams to keep projects on track
• Help coordinate tasks, timelines, and project updates

Learning Research & Insights

• Assist with research materials such as questionnaires and briefing documents
• Support data checking and help prepare insight summaries
• Learn how research findings are turned into clear, practical recommendations

Organisation & Team Support

• Keep records and project information accurate and up to date
• Support reporting and administrative tasks linked to client work
• Contribute to a collaborative, supportive team environment

What They’re Looking For

• A strong communicator, both written and verbal
• Organised and comfortable juggling multiple tasks
• Curious and interested in how businesses make decisions
• Confident working with people and asking questions
• Keen to develop professional skills in a structured environment
• A degree in any discipline is welcome.

Why This Role

• Clear training and support from day one
• Exposure to real clients and live projects
• Opportunity to develop transferable skills in communication, analysis, and account management
• A role that grows in responsibility as your confidence and experience build

At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance. Apply today and our talent team will be in touch to support your requirements.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales, Marketing, and General Business

Industries

Professional Training and Coaching, Software Development, and Technology, Information and Media