Junior Account Manager - London

JR United Kingdom; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Ein führender Anbieter von IT- und Netzwerkdiensten sucht einen engagierten Account Manager, der für die Pflege und den Ausbau von Kundenbeziehungen verantwortlich ist. In dieser Rolle haben Sie die Möglichkeit, mit innovativen IT-Lösungen zu arbeiten und einen echten Einfluss auf den Erfolg der Kunden zu nehmen. Sie werden die Verantwortung für ein Portfolio von Kundenkonten übernehmen und eng mit einem Cyber Security Sales Specialist zusammenarbeiten, um umfassende Lösungen anzubieten. Wenn Sie eine Leidenschaft für Kundenservice und kontinuierliches Lernen haben, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Flexibles Arbeitsumfeld

Dynamische Teamkultur

Möglichkeit, mit modernen IT-Lösungen zu arbeiten

Qualifications

• Fähigkeit, starke, langfristige Beziehungen zu Kunden aufzubauen.
• Proaktive, ergebnisorientierte Herangehensweise an das Account Management.

Responsibilities

• Verantwortung für ein Portfolio von etwa 60 Kundenkonten.
• Cross-Selling und Upselling eines vollständigen Dienstleistungsangebots.

Skills

Kundenbeziehungsmanagement

Verhandlungsgeschick

Präsentationsfähigkeiten

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Job description

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Our client is a leading provider of IT, networking, and connectivity services, offering tailored solutions to businesses across the UK. We pride ourselves on delivering exceptional customer service and innovative solutions that drive success for our clients.

As a company, they are guided by their core values: Be Fast, Stay Curious, Get It Done, Always Growing, Go Further. These values shape the way we work, engage with customers, and deliver results. They are currently seeking a highly motivated Account Manager to join their growing team.

Key Responsibilities

• Own a portfolio of approximately 60 customer accounts, ensuring customer satisfaction, retention and achieving your sales target.
• Nurture relationships with existing clients by understanding their business needs and proactively identifying opportunities to provide additional IT, networking, and connectivity solutions.
• Cross-sell and upsell a full range of services to existing accounts, maximising revenue opportunities while maintaining a customer-first approach.
• Partner with the Cyber Security Sales Specialist to promote and sell cyber security services into your customer base.
• Introduce the Cyber Security Sales Specialist to customers and facilitate meetings and discussions around their cyber security needs.

About You

• Ability to build and maintain strong, long-term relationships with clients.
• Excellent communication, negotiation, and presentation skills.
• Strong problem-solving skills, with the ability to think critically and respond to client needs quickly and effectively.
• A proactive, results-driven approach with the ability to manage multiple accounts and priorities simultaneously.
• A passion for continuous learning, personal growth, and staying up-to-date with industry trends and technologies.

What They Offer

• Flexible working environment (remote or hybrid options available).
• A dynamic and collaborative team culture.
• A chance to work with cutting-edge IT solutions and make a real impact on customer success.

At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance. Apply today and our talent team will be in touch to support your requirements.