Junior Account Manager – Grow with B2B SaaS

Furza; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Volunteer day off

Cycle-to-work

Electric car scheme

Enhanced parental leave

Private medical

Group Income Protection

Festive closure

Growth prospects

Job summary

Furza is seeking a Junior Account Manager to care for a portfolio of existing customers within a fast-growing B2B SaaS environment. You will be the main contact, ensuring customers gain real value from the platform and identifying where additional solutions could help them achieve more.

You’ll work with a supportive commercial team, own your accounts from day one, and develop toward a full Account Manager role as the product suite expands.

Qualifications

• Experience in a customer-facing or account management role.
• Interest in helping customers succeed and grow.
• Strong communication and relationship-building skills.

Responsibilities

• Managing an allocated portfolio of accounts and keeping in regular, proactive contact.
• Running account reviews to understand usage and potential value.
• Supporting renewals and helping to retain and strengthen key relationships.
• Identifying cross-sell and upsell opportunities and taking them through to close.
• Responding to customer queries about additional products.
• Working closely with Customer Success Managers to deliver a joined-up customer experience.
• Building a strong understanding of Furza's full product portfolio.
• Keeping customer information, activity and opportunities accurate within HubSpot.

Skills

Customer-facing

Sales

Account management

Relationship-building

Communication

Job description

Furza is seeking a Junior Account Manager to care for a portfolio of existing customers within a fast-growing B2B SaaS environment. You will be the main contact, ensuring customers gain real value from the platform and identifying where additional solutions could help them achieve more.

You’ll work with a supportive commercial team, own your accounts from day one, and develop toward a full Account Manager role as the product suite expands.