Junior Account Manager

SnapSea; Greater London; Sur place; GBP 26 000 - 38 000; Plein temps

Résumé du poste

SnapSea in London is seeking a Junior Account Manager to help clients achieve their marketing goals by understanding initiatives and guiding them through our platform.

You will organise workshops, become a product expert, support renewals and upsells, and engage at industry events while working closely with our London-based team and reporting to the CEO.

Qualifications

• Bachelor's Degree required.
• Enthusiasm, willingness to learn, strong work ethic.

Responsabilités

• Work with clients to understand their initiatives and goals.
• Organise and lead customer workshops and webinars.
• Become a product expert to help clients navigate the platform.
• Support renewals and upsells of existing customers.
• Attend industry events and networking opportunities.
• Collaborate with the London-based tech team on product development.
• Generate ideas for next-generation travel technology.
• Report directly to the CEO.

Connaissances

Client-facing experience

Sales/CS/AM experience

SaaS experience

Formation

Bachelor's Degree

Description du poste

SnapSea is a Visual Marketing platform based in London that helps destinations, tourist boards, and hospitality brands source and manage user-generated content (UGC) for use in marketing campaigns.

We are a fast-growing start-up recognised by both the Canadian and UK governments and are rapidly expanding our client base globally. We are looking for highly motivated individuals to help build the products that shape the future of travel marketing.

Title: Junior Account Manager

Location: Central London (in office)

Minimum Qualifications:

• Bachelor's Degree
• Enthusiasm, a willingness to learn and a strong work ethic

Preferred Qualifications:

• Experience in a client-facing role at a software company
• Experience in a sales, customer success or account management role
• Experience with SaaS

The Role

• Work with our wonderful clients to understand their initiatives and goals
• Organise and lead customer workshops and webinars
• Become a product expert to ensure clients effectively navigate the platform
• Support renewals and upsells of existing customers
• Attend industry events, conferences and networking opportunities
• Work closely with cutting-edge technologies developed by our London-based team
• Iterate on innovative ideas for the next generation of travel technology
• Reporting directly to the CEO

What we are looking for from you:

• Excellent verbal and written communication skills (English)
• Keen attention to detail
• An eagerness to take on responsibility

What will you learn?

You will learn the ins and outs of a fast-growing start-up, how the travel marketing industry works and about all of our clients, destinations and hospitality groups across the globe.

What do you get when you join?

Join us and, in addition to your salary, you will have significant learning and progression opportunities within the company.

Significant training and access to the founder and CEO.