Junior Account Manager

Cleverbox UK Ltd; Bromley; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Hands-on training

Great progression opportunities

Supportive culture

Job summary

A leading design agency in Bromley seeks a motivated Junior Account Manager to support senior staff and develop client-facing skills. Responsibilities include client communications, project management, and enhancing customer experiences. Ideal candidates should be educated to A-Level or BTEC standard with strong communication skills. This full-time role offers office-based work with one day remote, and significant growth potential within a creative team.

Qualifications

• Educated to a minimum of A-Level or BTEC Standard.
• Good interpersonal and communication skills.
• Natural problem solver who enjoys learning new skills.
• Excellent verbal and written English.
• Conscientious worker with a strong work ethic.
• Comfortable with Google Workspace/Microsoft Office.
• Organised, accurate, proactive and a team player.
• Interest in design/digital and a career in account management.
• Prior office experience in sales, marketing or office environment is a bonus.

Responsibilities

• Support Account Managers with client communications.
• Begin taking ownership of small client accounts.
• Monitor project timelines and ensure deliverables are met.
• Draft proposals and client reports.
• Contribute ideas to improve client experience.

Skills

Interpersonal skills

Communication skills

Problem solving

Attention to detail

Organizational skills

Proactive attitude

Interest in design

Education

A-Level or BTEC Standard

Tools

Google Workspace

Microsoft Office

CRM basics

Job description

Overview

Join our fun, supportive team and kickstart your career in Account Management.

Location: Bromley, Kent

Working pattern: Office based with one day working from home (Friday)

Cleverbox is a leading design agency with a proven 25-year track record working with over 1,200 schools and colleges across the UK and internationally. We’re expanding quickly, and we’re on the lookout for a bright, driven Junior Account Manager with a passion for design to support our senior team while developing their own client-facing skills. The ideal candidate will possess confidence, a bubbly personality, and a passion for providing a great customer experience.

This is an exciting opportunity to thrive and grow within a trusted and established creative agency, with great growth potential and a reputation for success.

Responsibilities

• Support Account Managers with client communications and management of projects
• Begin taking ownership of small client accounts and projects
• Monitor project timelines and ensure deliverables are met
• Join client meetings, prepare agendas and follow up on actions
• Draft proposals and client reports
• Collaborate with design and technical teams to ensure quality assurance
• Contribute ideas to improve client experience
• Manage, qualify and distribute incoming sales leads
• Update, clean and manage our CRM database
• Actively engage with our clients to upsell our services

Skills & Qualities

• Educated to a minimum of A-Level or BTEC Standard
• Good interpersonal and communication skills – confident on calls and video meetings
• A natural problem solver who enjoys learning new skills and is keen to take responsibility
• Excellent verbal and written English with great attention to detail
• A conscientious worker with a strong work ethic and a can-do attitude
• Comfortable with Google Workspace/Microsoft Office and CRM basics
• Organised, accurate, proactive and ready to work as part of a team
• Interest in design/digital and a career in account management
• Prior office experience in sales, marketing or an office environment would be a bonus

Why Join Cleverbox?

• Work in a creative, ambitious design agency with a fun, supportive culture
• Get hands-on training and grow your skills fast with guidance from experienced team members
• Great progression opportunities in technical support or project management
• Take part in regular team discussions and CPD opportunities
• A role where no two days are the same - you’ll learn something new every day

To Apply

Send your CV and covering letter to [e-mail] - Please include your name and ref: JAM1025 in the subject line.

Timeline

Closing date for applications: Fri 19 Sept 2025

Initial remote interviews will take place on: Tue 30th Sept 2025

Note: Due to high application volumes, only shortlisted candidates will be contacted. You must be eligible to work in the UK with the minimum required level of experience and live within a one-hour commute of our Bromley studio, BR1 1DG.

Job details

• Location: Bromley, Kent
• Working pattern: Office based with one day working from home (Friday)
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Design Services

Note: This refined description removes unrelated postings and preserves the core responsibilities, qualifications, and application details.