Junior Account Director, Medical

TN United Kingdom; City of Edinburgh; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Junior Account Director, der mit Leidenschaft und Expertise in einem dynamischen Umfeld arbeitet. In dieser Rolle sind Sie verantwortlich für die Betreuung komplexer Kundenkonten, die Sicherstellung der Kundenzufriedenheit und die Führung eines talentierten Teams. Sie werden strategische Beratung leisten, Projekte leiten und aktiv nach Wachstumschancen suchen. Wenn Sie eine proaktive Denkweise und hervorragende Kommunikationsfähigkeiten besitzen, um in einem schnelllebigen Umfeld erfolgreich zu sein, könnte dies die perfekte Gelegenheit für Sie sein, einen echten Unterschied zu machen.

Qualifications

• Ausgezeichnete Kommunikationsfähigkeiten in Wort und Schrift.
• Erfahrung in der Linienführung mit mindestens einer formalen Führungsrolle.

Responsibilities

• Verwalten von Kundenbeziehungen und als Hauptansprechpartner fungieren.
• Überwachen eines Portfolios von Projekten innerhalb von Kundenkonten.

Skills

Kommunikationsfähigkeiten

Datenkommunikation

Präsentationsfähigkeiten

Führungsfähigkeiten

Anpassungsfähigkeit

Job description

Social network you want to login/join with:

Junior Account Director, Medical, Edinburgh

col-narrow-left

Client:

Location:

Edinburgh, United Kingdom

Job Category:

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

a86b37c23984

Job Views:

5

Posted:

24.04.2025

Expiry Date:

08.06.2025

col-wide

Job Description:

It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our diverse team of over 2,000 talented professionals. At Real Chemistry, we don’t just wish for a healthier world; we leverage tech, data, and creativity to make it happen. You in?

Job summary:

As an Associate Account Director, you will be responsible for delivering excellence across projects within medium-to-large and often complex client accounts. You will serve as a client account lead, providing strategic counsel, managing project execution, and overseeing a cross-functional internal team alongside the account lead or sponsor.

Stepping up from the Senior Account Manager role, you will take on a more defined leadership role, guiding your team, ensuring client satisfaction, and proactively seeking opportunities for account growth.

Responsibilities:

• Manage client relationships, set expectations, and act as the primary contact for clients.
• Oversee a portfolio of projects within at least two medium-to-large client accounts, ensuring alignment with overall client strategy.
• Ensure high-quality work delivery within agreed timelines and budgets.
• Address client challenges and last-minute requests, managing difficult conversations effectively.
• Challenge clients constructively to ensure optimal work quality.
• Maintain knowledge of clients’ businesses and external factors, providing strategic counsel and adjusting programs as needed.
• Develop objectives and strategies for new client work, ensuring consistency with overall program goals.
• Maintain proactive communication with clients and coach team members to build positive relationships.
• Facilitate client meetings and workshops, managing challenging conversations when necessary.
• Identify opportunities for organic growth within existing accounts and confidently present new ideas.
• Support new business development efforts, including RFP responses and credential presentations.
• Lead development of content for annual account planning.
• Manage team members, fostering a positive and productive team culture, and mentoring junior staff.
• Support recruitment and onboarding of new team members.
• Handle financial management of client accounts, including budgeting, forecasting, and invoicing.
• Ensure profitability by addressing scope creep and over-service issues.
• Participate in internal initiatives to enhance team culture and development.
• Stay informed of industry best practices and share insights with the team.

Required skills and experience:

• Excellent communication skills, both verbal and written.
• Strong data communication and presentation skills.
• Proven ability to develop solutions for client needs with high-quality deliverables.
• Experience in line management, with at least one formal leadership role.
• High energy and adaptability to a fast-paced environment.

Note: Our flexible work approach includes in-office days in select cities and remote work, supporting collaboration and flexibility.

*Notice: Be cautious of scams impersonating Real Chemistry. Do not share personal or financial information with unverified sources claiming to be affiliated with us.