Journey Advisor

Shaw Trust; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave (+ bank holidays)

2 days paid volunteering leave each年

Enhanced pension scheme

Life Assurance at 3x annual salary

Learning and development opportunities

Diversity networks involvement

Health and wellbeing initiatives

Flexible working from day one

Job summary

Shaw Trust is seeking a Journey Adviser to source and support learners onto Skills Funded programmes and guide them into employment. The role combines face-to-face delivery in London with regional travel, focusing on Construction and Hospitality courses with employability embedded.

You will build strong employer links, manage referrals, and ensure high-quality information, advice and guidance to participants while meeting funding requirements and targets.

Qualifications

• Initial Assessments, information, advice and guidance (IAG) provision.
• Facilitate job referrals and build employer links.
• Ensure activity meets funding and compliance requirements.

Responsibilities

• Source and recruit voluntary referrals for accredited courses.
• Conduct initial assessments and create CVs to aid employment.
• Support learners to progress from course to employment, prioritising participant needs.

Job description

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

Purpose

To source and support learners to engage on Skills Funded programmes and progress them into employment. The role involves conducting Initial Assessments, providing high-quality information, advice, and guidance (IAG), facilitating job referrals, building employer links, and ensuring all activity meets funding and compliance requirements.

The programme will deliver, face to face and remote Construction, Hospitality courses with embedded employability, to unemployed residents of London with the aim of moving them into employment.

The Journey Adviser, will be responsible for sourcing and recruiting voluntary referrals in line with eligibility criteria, onto accredited courses, undertaking an initial assessment, supporting with creation of a CV and moving them into employment post course. The role will predominately be face to face in London.

The Journey Adviser will prioritise the participant's needs by providing individualised, timely support, encouragement, and guidance. They will establish and maintain strong networks to drive referrals and create opportunities for participants. They will work diligently towards targets, ensuring compliance and upholding quality standards to deliver exceptional outcomes for the participant.

Download the Job Description for full details.

Location:

You will be based in our Shepherds Bush office in London with frequent travel across London required

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, MANaging Network, Menopause Network Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
• Opportunity to request flexible working from day one