Journals Sales Support Specialist - Hybrid

Taylor & Francis Group; Milton; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Excellent work/life balance

25 days annual leave

Paid volunteering days

Birthday off

Job summary

A leading academic publishing company is seeking a Sales Support Coordinator to join their Sales Team in Milton, UK. This entry-level role involves daily communication with Sales Managers and customers, handling orders, and producing reports. Ideal candidates will have customer service experience, strong communication skills, and be proficient in Microsoft Office. The position offers flexibility to work remotely while supporting sales across the UK/EMEA region. Full training will be provided to develop expertise in operational tools.

Qualifications

• Experience in customer service is essential.
• Effective verbal and written communication is required.
• Ability to manage time and meet deadlines is necessary.
• Interest in learning Excel, SAP, and Salesforce is beneficial.

Responsibilities

• Daily communication with Sales Managers and customers.
• Handle customer correspondence, orders, and issues.
• Produce reports on titles and pricing for customers.

Skills

Customer service experience

Strong communication skills

Time management

Team player

Attention to detail

Experience with Microsoft Office

Tools

Excel

SAP

Salesforce

Job description

A leading academic publishing company is seeking a Sales Support Coordinator to join their Sales Team in Milton, UK. This entry-level role involves daily communication with Sales Managers and customers, handling orders, and producing reports. Ideal candidates will have customer service experience, strong communication skills, and be proficient in Microsoft Office. The position offers flexibility to work remotely while supporting sales across the UK/EMEA region. Full training will be provided to develop expertise in operational tools.