Hybrid Academic Publishing Support Specialist

Bloomsbury Publishing Plc; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days holiday

Hybrid working pattern

Personal Wellness Days

Flexible Fridays

Work Anywhere Fortnight

Season Ticket Loan

Share Save Scheme

Private Medical Insurance

In-house Doctor

Job summary

Bloomsbury Publishing Plc is seeking a Customer Service Assistant to support our Academic & Professional books division. This pivotal role involves providing customer service and administrative support across various imprints, playing a key part in managing inspection copy requests which influence sales.

The position offers a hybrid working pattern, allowing 2 days in the office, and comes with an array of benefits including generous holiday allowance, flexible working arrangements, and private healthcare. Join us in fostering an inclusive environment for all.

Qualifications

• Experience in publishing, marketing or customer service.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.

Responsibilities

• Provide customer service for inspection copy and reviews inboxes.
• Support the Academic & Professional division.
• Manage inspection copy requests to secure sales.

Skills

Customer service experience

Organisational skills

Attention to detail

Communication skills

Proficient in Microsoft Office

Experience with administrative systems

Job description

Bloomsbury Publishing Plc is seeking a Customer Service Assistant to support our Academic & Professional books division. This pivotal role involves providing customer service and administrative support across various imprints, playing a key part in managing inspection copy requests which influence sales.

The position offers a hybrid working pattern, allowing 2 days in the office, and comes with an array of benefits including generous holiday allowance, flexible working arrangements, and private healthcare. Join us in fostering an inclusive environment for all.