Joint Supply Chain Specialist: Customer Collaboration

PepsiCo, Inc.; Reading; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Critical illness cover

Discounted gym memberships

Enhanced parental leave

Electric car schemes

Job summary

PepsiCo UK is recruiting for a Supply Implant to support joint supply chain initiatives with a key customer. You will be the primary contact between the customer and PepsiCo Supply Chain, driving operational excellence and high customer satisfaction.

Based at the customer's office four days a week, you'll manage demand planning, fulfilment, and OTIF alignment, while collaborating with internal teams to deliver efficient, reliable service and continuous improvement.

Responsibilities

• Maximise in-store availability, align inbound service performance (OTIF), and optimise customer stockholding levels against agreed targets.
• Own the OTIF performance measure between PepsiCo and customer systems, identifying variances and driving continuous improvement.
• Manage baseline forecasts across all products and accurately forecast promotional activity, including WIGIGs and range changes.
• Resolve failed orders, manage risks to promotional activity, provide timely stakeholder feedback, and oversee inventory replenishment systems.
• Utilise customer systems and tools to analyse sales trends, improve forecast accuracy, and identify opportunities to remove supply chain bottlenecks.
• Collaborate with key internal stakeholders, including Supply Chain, Commercial, and Field teams, as well as external customer stakeholders.
• Support the Customer Collaboration Lead in facilitating Joint Supply Planning (JSP) meetings, including 30/60/90-day reviews.
• Assist with key business projects focused on improving ordering, delivery efficiency, and overall supply chain performance.
• Develop a strong understanding of the customer's promotional calendar and ensure forecasts align with agreed timelines.
• Proactively identify opportunities to improve operational efficiency, processes, and ways of working.
• Build and maintain strong collaborative relationships while balancing the needs of both organisations.

Job description

PepsiCo UK is recruiting for a Supply Implant to support joint supply chain initiatives with a key customer. You will be the primary contact between the customer and PepsiCo Supply Chain, driving operational excellence and high customer satisfaction.

Based at the customer's office four days a week, you'll manage demand planning, fulfilment, and OTIF alignment, while collaborating with internal teams to deliver efficient, reliable service and continuous improvement.