Joiner Technician – On-Site Timber Repairs & Customer Care

Rentokil Initial Group; Stoke-on-Trent; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tools

Mobile phone

Uniform

RI Rewards

Relocation package

Overtime opportunities

Leads Commission scheme

EAP

Job summary

Rentokil Initial Group in Stoke-on-Trent is seeking a Joiner Technician to handle domestic and commercial joinery work. You will replace decayed timber, renew skirting, and perform restoration and preservation tasks on-site.

The role offers a full-time schedule with a Basic salary from £26,962 to £27,999 per year, plus benefits such as a company vehicle, fuel card, and relocation support where applicable.

Qualifications

• Full UK driving licence held for more than two years with no more than six penalty points.
• Formal joinery qualification such as carpentry and joinery NVQ Level 2 preferred.
• Demonstrate excellent customer service and communication skills.
• Flexibility with working patterns to support business needs.
• May be required to pass a DBS check depending on the role.
• Bonus and commission schemes available.
• Company vehicle and fuel card provided.
• Salary grading linked to performance for career development.
• Private healthcare scheme available.
• Company pension scheme enrollment.
• RI Rewards with discounts and cashback from 3,000+ retailers.
• Overtime opportunities to meet customer needs.
• Leads commission scheme (not sales-focused).
• Employee Assistance Programme (EAP) 24/7 for you and family.
• Long service recognition with extra annual leave after 5 years.
• Refer a Friend: up to £1,000 for referrals.

Responsibilities

• Carry out first and second fix joinery, incl. joists, flooring, skirting boards and timber repairs.
• Perform preservation works on site, including stripping and replacing timber elements.
• Support damp proofing and removal of wall coatings and related treatments.
• Carry out timber treatments such as woodworm and fungal decay work.
• Provide advice to customers and deliver high levels of service.
• Adhere to risk assessments and health & safety on-site.
• Ensure sites are left clean and tidy; complete branch tasks as required.

Skills

Customer service

Communication

Flexibility

Driving licence

Health & safety awareness

Education

NVQ Level 2 in carpentry/joinery

Job description

Rentokil Initial Group in Stoke-on-Trent is seeking a Joiner Technician to handle domestic and commercial joinery work. You will replace decayed timber, renew skirting, and perform restoration and preservation tasks on-site.

The role offers a full-time schedule with a Basic salary from £26,962 to £27,999 per year, plus benefits such as a company vehicle, fuel card, and relocation support where applicable.