Jobs and Education Advisor

CENTREPOINT SOHO; Manchester; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Healthcare cash plan

Private Medical Insurance

Income protection

Employer pension contributions 5%

Cycle 2 Work loan

Interest-free travel loan

Job summary

Centrepoint in Manchester is seeking a Jobs & Education Advisor to deliver employability programmes on site, manage a caseload of young people and unemployed clients, and build strong links with external partners. You will support practical employability development, coordinate referrals, and drive outcomes across Manchester.

The role focuses on personalised careers guidance, practical support, and helping participants move towards education, training or work, with strong emphasis on outreach

Qualifications

• Hold a level 3 or above IAG qualification or equivalent.
• Have strong written and verbal communication skills.
• Respectful and empathetic, always considering the impact on our young people.
• Flexible, always adapting to changing needs, able to carry out lone working on a regular basis.
• Engaging, committed to self-development by engaging with training and continuous learning.
• Provide outreach across Manchester.

Responsibilities

• In person delivery of employability programmes and contracts as requested by management.
• Managing a caseload across Manchester to provide: employment support to young people and/or unemployed clients, safe, quality outreach services by increasing appropriate referrals and supporting the retention of learners on internal programmes.
• Database management, face to face and telephone liaison at all levels.
• Maintaining partnerships with all relevant external agencies and responsibility for outreach across Manchester.

Skills

IAG qualification

Written communication

Verbal communication

Empathy

Flexibility

Outreach

Education

Level 3 IAG qualification or equivalent

Job description

Job details

Contract: Permanent, Full-Time (37.5 hours per week)

Salary :£25,585.20 - £31,239.21 per annum

Closing Date: Wednesday 30th September 2026

Interviews will be held on Tuesday 6th October in Manchester (M4)

Please note, we may close this advert early if we receive a high volume of applications.

About us

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Jobs & Education Advisor to join our Jobs & Education Team based in Manchester.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 15,000 young people each year.

At Centrepoint Works, the Jobs & Education Team (JET) empowers young people to unlock their potential and build brighter futures. Our dedicated Advisors provide personalised careers guidance, practical employability support, and help with everything from choosing the right course to securing employment. Through tailored advice, skills development, and access to specialist opportunities, we support young people to achieve their goals and move confidently towards education, training, and work. While maintaining a strong focus on achieving outcomes for young people, our team also works towards a range of performance targets that measure the impact and effectiveness of our support, ensuring we deliver high-quality services and positive progression opportunities.

About you

• Hold a level 3 or above IAG qualification or equivalent
• Have strong written and verbal communication skills
• Respectful and empathetic, always considering the impact on our young people.
• Flexible, always adapting to changing needs, able to carry out lone working on a regular basis.
• Engaging, committed to self-development by engaging with training and continuous learning.
• Proactive, always looking for creative ways of working.tinid>li>
• Provide outreach across Manchester

What you’ll be doing

• In person delivery of employability programmes and contracts as requested by management.
• Managing a caseload across Manchester to provide: employment support to young people and/or unemployed clients, safe, quality outreach services by increasing appropriate referrals and supporting the retention of learners on internal programmes.
• Database management, face to face and telephone liaison at all levels.
• Maintaining partnerships with all relevant external agencies and responsibility for outreach across Manchester.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.