Director of Performance and Technology

Centrepoint; Greater London; On-site; GBP 81,000 - 99,000; Full time

Benefits offered by this job

25 days annual leave

Healthcare cash plan

Private Medical Insurance

Income protection

Employer pension contributions 5%

Cycle to Work loan

Travel loan

Job summary

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Director of Performance & Technology based in Aldgate, London. 6-month interim, full-time (37.5 hours) with a salary of £90,000 per annum. You will lead strategy, planning, performance management, digital, data, technology and enterprise change.

Office-based working requires 50% in the office with core hours 9:30am–4:30pm. You will drive the Big Change Programme and champion responsible AI and automation across

Qualifications

• Significant senior leadership experience across strategy, planning and performance management.
• Strong experience leading digital transformation and complex organisational change programmes.
• Excellent stakeholder management and influencing skills, with the ability to engage senior leaders, partners and suppliers.
• Experience managing budgets, risks, governance and outsourced digital-service contracts.

Responsibilities

• Lead the development of Centrepoint’s organisational strategy, annual plan and performance management approach.
• Lead the multi-year Big Change Programme and organisation-wide digital transformation across multiple systems.
• Develop and implement Centrepoint’s Digital Roadmap, Data Architecture and Target Operating Model.
• Lead our responsible AI and automation strategy, including governance, adoption and measuring benefits and risks.
• Oversee digital services, technology infrastructure, cyber security, information risk and business continuity.
• Provide strategic leadership across the PMO, change portfolio, technology governance and delivery of complex organisational programmes.

Skills

Senior leadership

Strategy execution

Stakeholder mgmt

Digital transformation

Governance

Program management

Job description

Contract: 6-month Interim, Full-Time (37.5 hours)

Salary: £90,000 per annum

Interviews will commence: TBC

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Director of Performance & Technology to join our team based in Aldgate, London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 15,000 young people each year.

The role

As Director of Performance & Technology, you will provide senior leadership across Centrepoint’s strategy, planning, performance management, digital, data, technology, AI and enterprise change capabilities.

You will lead our organisational strategy and planning, oversee our performance management framework and provide strategic direction across digital transformation and technology. You will lead our multi-year Big Change Programme, champion innovation through AI and automation, and ensure our technology and systems deliver value for money and support the Charity’s objectives.

Working collaboratively across Centrepoint, you will provide strategic advice, lead complex transformation programmes and ensure strong governance across our digital, data and technology landscape.

Office-based working

Colleagues are required to spend a minimum of 50% of their working week in our offices and must be able to commit to this requirement each week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly. Our core working hours are 9:30am to 4:30pm, and colleagues must be in the office during these times.

About you

• Significant senior leadership experience across strategy, planning and performance management.
• Strong experience leading digital transformation and complex organisational change programmes.
• Excellent stakeholder management and influencing skills, with the ability to engage senior leaders, partners and suppliers.
• Strong technical knowledge alongside a clear understanding of business fundamentals and organisational strategy.
• Experience managing multiple workstreams, budgets, risks, governance and outsourced digital-service contracts.
• Collaborative, flexible and inspirational leadership style, with a strong focus on continuous improvement and delivery.

What you’ll be doing

• Lead the development of Centrepoint’s organisational strategy, annual plan and performance management approach.
• Lead the multi-year Big Change Programme and organisation-wide digital transformation across multiple systems.
• Develop and implement Centrepoint’s Digital Roadmap, Data Architecture and Target Operating Model.
• Lead our responsible AI and automation strategy, including governance, adoption and measuring benefits and risks.
• Oversee digital services, technology infrastructure, cyber security, information risk and business continuity.
• Provide strategic leadership across the PMO, change portfolio, technology governance and delivery of complex organisational programmes.

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organisation.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Please note, we may close this advert early if we receive a high volume of applications.