Job Posting Title Internal Product Comms Lead

Ideagen; Nottingham; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Ideagen is seeking an Internal Product Communications Lead to drive storytelling and strategic communications across Product, Technology and Commercial teams. This role focuses on making complex AI and product initiatives understandable for colleagues across the business, supporting launches and major transformation programmes.

Based in the UK with remote work flexibility, the role requires collaboration with senior leaders and cross-functional teams to ensure messaging aligns with roadmaps and

Qualifications

• Experience in internal communications, content strategy, editorial, product marketing or a related communications discipline.

Responsibilities

• Own the creation and delivery of internal communications supporting product launches, transformation initiatives and organisational change programmes.
• Develop compelling narratives that help employees understand product strategy, AI initiatives and business priorities.
• Create a broad range of content including launch communications, briefing packs, enablement materials, newsletters and leadership updates.
• Build and manage communication plans aligned to product roadmaps and business objectives.
• Partner with Product, Engineering and Design teams to translate complex technical concepts into clear, engaging and accessible communications.
• Support commercial and customer-facing teams through the creation of educational and enablement content.
• Monitor engagement and feedback, using insights to continuously improve communication effectiveness and reach.
• Help shape the communication strategy behind one of the most significant business transformations within Ideagen.

Skills

Internal communications

Content strategy

Editorial

Product marketing

SaaS experience

Job description

Role Purpose

Location- UK

Level - Experienced Professional

Department - Product R&D

Working Pattern - Remote

Benefits -Benefits at Ideagen

Salary - To be discussed at next stage

Ideagen is undergoing one of the most exciting transformations in its history as we accelerate the adoption of AI and Agentic Experience across our products and teams. As Internal Product Communications Lead, you'll help bring that transformation to life through compelling storytelling, strategic communication and high-quality content. Working at the intersection of Product, Technology and Commercial teams, you'll ensure colleagues across the business understand not only what we're building, but why it matters.

Responsibilities

• Own the creation and delivery of internal communications supporting product launches, transformation initiatives and organisational change programmes.
• Develop compelling narratives that help employees understand product strategy, AI initiatives and business priorities.
• Create a broad range of content including launch communications, briefing packs, enablement materials, newsletters and leadership updates.
• Build and manage communication plans aligned to product roadmaps and business objectives.
• Partner with Product, Engineering and Design teams to translate complex technical concepts into clear, engaging and accessible communications.
• Support commercial and customer-facing teams through the creation of educational and enablement content.
• Monitor engagement and feedback, using insights to continuously improve communication effectiveness and reach.
• Help shape the communication strategy behind one of the most significant business transformations within Ideagen.

Skills and Experience

• Experience in internal communications, content strategy, editorial, product marketing or a related communications discipline.
• Exceptional writing and storytelling skills with the ability to adapt messaging for different audiences and stakeholders.
• Experience working within technology, SaaS or product-led organisations.
• Strong ability to simplify complex technical concepts into engaging and easily understood content.
• Experience supporting organisational change, transformation or business communication programmes.
• Strong stakeholder management skills and confidence working with senior leaders.
• Experience leveraging AI-powered content creation tools to improve efficiency and output quality.
• Highly organised with the ability to manage multiple initiatives, deadlines and stakeholders simultaneously.

As a business, we place great value on collaboration, knowledge sharing and building strong relationships across our teams. Therefore, for candidates living within a 35-mile radius of Nottingham, this role will follow a hybrid working pattern, with three days per week based in our Ruddington office. Please also note that we are unable to provide visa sponsorship for this opportunity and can only consider applicants who already have the right to work in the UK.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

#INDHP and #LI-REMOTE