Job File Coordinator

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area; Greater London; On-site; GBP 15,000 - 19,000; Full time

Job summary

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is seeking a Job File Coordinator to serve as a liaison with customers, identify project requirements, and administer and organize projects while supporting teammates. A self-motivated, organized person with outstanding customer service skills will thrive in this fast-paced office setting.

Key duties include clear project communication with customers and stakeholders, daily status oversight, creating preliminary estimates with estimating

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service or office-related experience.
• Ability to multitask and stay detail-oriented.
• Proficiency with relevant computer applications.

Responsibilities

• Communicate clearly and efficiently with customers and project stakeholders.
• Oversee daily project status, including monitoring and progress tracking.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure complete project documentation.

Skills

Customer service

Multitasking

Attention to detail

Computer skills

Education

High school diploma or GED

Tools

MS Office

Job description

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is hiring a Job File Coordinator!

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area offers:

• Competitive compensation

And more!

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $15.00 - $19.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Are you willing to work weekend shifts? *

Do you have reliable transportation? *

Are you at least 18 years old? *

Our employment process requires an in-depth background check, are you willing to proceed with this application *

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The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.