Job – Field Engineer

Claritel Limited; Blackburn; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Claritel Limited is seeking a skilled Field Engineer to deliver IT and telecoms installations, maintenance and support across diverse client environments in the North West and UK. You will be the face of the business on-site, with additional office-based project work and support to the service desk.

The role requires a full UK driving licence and access to a car; a company vehicle is provided for site visits. Travel and flexible hours are expected for field-based work.

Qualifications

• Experience in IT, networking and structured cabling.
• Strong problem-solving and customer service skills.
• Ability to work independently and travel as required.

Responsibilities

• Install and test structured cabling (Cat5e, Cat6, Cat6a, fibre).
• Deploy IT and telecoms equipment (computers, network, Wi-Fi, VoIP).
• Build out cabinets/Rack and ensure cable management.
• Conduct site surveys and recommend improvements.
• Diagnose and resolve on-site technical issues.
• Support installations, upgrades, and relocations.
• Communicate clearly with clients and provide excellent service.

Skills

IT networking

Cabling

Windows

VoIP

Tools

Cabinet/Rack equipment

Structured cabling tools

Job description

Blackburn (Office & Field-Based - North West / UK Wide) | Full-Time

Who are Claritel

Claritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum.

We work with a diverse client base across multiple sectors, helping them grow, increase efficiency and reduce risk through technology. Our success is driven by our people, a team that is passionate, committed and dedicated to delivering an exceptional experience.

About the Role

We are looking for a skilled and motivated Field Engineer to join Claritel. This hands-on role involves delivering IT and telecoms installations, maintenance, and support across a wide range of client environments, acting as the face of the business on-site.

The role also includes office-based project work and additional support to the service desk.

The successful candidate must have a full UK driving license and access to a car, although a company vehicle will be provided for site visits.

Key Responsibilities

• Install and test structured cabling (Cat5e, Cat6, Cat6a, fibre)
• Deploy IT and telecoms equipment (computers, network, Wi-Fi, VoIP)
• Build out cabinets/racks and ensure professional cable management
• Conduct site surveys and recommend improvements
• Diagnose and resolve on-site technical issues
• Support installations, upgrades, and relocations
• Communicate clearly with clients and provide excellent service

What We're Looking For

• Strong technical knowledge of IT, networking, and cabling
• Excellent problem-solving skills
• Ability to work independently
• Strong communication and customer service skills
• High attention to detail
• Field engineering and cabling experience
• Experience within an MSP background
• Strong Windows, networking, and VoIP knowledge
• Exposure to cybersecurity and best practices

Additional Requirements

• Full clean UK driving licence
• Willingness to travel and work flexible hours