Job Coach

Peninsula Community Legal Centre; Haverfordwest, Pembroke Dock; On-site; GBP 23,000 - 29,000; Full time

Job summary

Pembrokeshire County Council in Haverfordwest, Pembrokeshire, UK, seeks a motivated Job Coach to support people across Pembrokeshire and occasional Ceredigion on their journey toward sustainable employment.

You will deliver one-to-one coaching under the DWP Restart Scheme, helping Universal Credit claimants who have been out of work for six months or more, and work with employers and training providers to create opportunities.

Qualifications

• Bilingual fluency in Welsh and English is desirable.
• Strong background in employability, advice and guidance, recruitment, or customer service.
• Excellent interpersonal skills, relationship-building and problem solving.
• Self-starter with ability to work independently, manage a caseload and hit targets.
• Good understanding of local employment and recruitment landscape.

Responsibilities

• Work directly with long-term unemployed individuals, guiding them through their employment journey.
• Provide one-to-one support to overcome personal and practical barriers to employment.
• Offer tailored coaching, job search support, confidence building, and retraining guidance.
• Collaborate with local employers, training providers, and other stakeholders to create employment opportunities.
• Build strong, positive relationships and act as a trusted, motivational adviser.
• Track progress, meet performance targets, and celebrate client successes.

Skills

Welsh-English bilingual

Interpersonal skills

Job description

Please enter your search criteria below and select Search.

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Make a difference. Help people transform their futures

Imagine being the reason someone gets their confidence back. Imagine helping someone land their first job in years. As a Job Coach, you’ll work with people across Pembroke Dock or Haverfordwest who’ve been out of work for a while – helping them take real steps toward a brighter future.

Futureworks is looking for a motivated and empathetic Job Coach to join our employability team, working across Pembrokeshire and south Ceredigion you will be supporting people on their journey back into sustainable employment.

This is an exciting opportunity to play a key role in delivering the DWP Restart Scheme, aimed at helping Universal Credit claimants who have been unemployed for 6 months or more find meaningful work.

In this role, you will:

• Work directly with individuals who are long-term unemployed, guiding them through their employment journey
• Provide one-to-one support to overcome personal and practical barriers to employment
• Offer tailored coaching, job search support, confidence building, and re-training guidance
• Collaborate with local employers, training providers, and other stakeholders to create employment opportunities
• Build strong, positive relationships and act as a trusted, motivational adviser
• Track progress, meet performance targets, and celebrate client successes along the way

What we’re looking for:

• Bilingual fluency in Welsh and English is desirable – you’ll be engaging with individuals and businesses across Ceredigion
• A strong background in employability, advice and guidance, recruitment, or customer service
• Excellent interpersonal skills – you're a natural relationship-builder, motivator, and problem solver
• A self-starter with the ability to work independently, manage a caseload, and hit targets
• A good understanding of the local employment and recruitment landscape, including self-employment options

Whether you come from an employability, recruitment or careers advice background – if you have the passion and drive to help others, we’d love to hear from you.

Additional Information:

• You’ll need access to your own transport, as the role involves travel throughout Pembrokeshire and occasionally Ceredigion.
• This post is subject to an Enhanced DBS check

This is a fixed term role until 31/06/2027.

Employee Benefits

Our employee benefits are designed to help invest in your future and are in addition to living and working in Pembrokeshire, one of the most beautiful and desirable counties in the UK. For further details, please refer to the Employee Benefits leaflet attached.

The Visit Pembrokeshire website https://www.visitpembrokeshire.com/ is an excellent source of information, and showcases the wide variety of activities, amenities and adventures that await you.

Please refer to the job description above for more details on this vacancy and the person specification.

Employment Checks

This post is subject to a DBS disclosure check. Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn. Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Guidance Note: Use of AI and Accuracy of Information:

• We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicant’s full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.
• Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.
• By submitting this application, you confirm that all content provided is accurate and submitted in good faith.

Safeguarding

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council’s Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.

This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.

Support & Additional Info

• Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.
• Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.

Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.

Pembrokeshire County Council,Haverfordwest, Pembrokeshire, SA61 1TP